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ToolsNo sign-up, free of charge
  • Understand a letterTake a photo or paste the text. You learn who is writing, what they want and by when.
  • Fill in a formExplained field by field, for example the registration form or the housing allowance application.
  • What am I entitled to?A few questions, then you see which support may apply to you.
  • Find an officeWho is responsible for what? With address, opening hours and map.
  • Remember deadlinesAdd a date and get a reminder by e-mail or in your calendar.
  • Words explained simplyOfficial German like “Bescheid” or “Frist” in everyday words.
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Family & children

Find family-law advice

Official name: Find appropriate family-law advice

Advice can help with separation, divorce or questions about children. There are different kinds of advice for different questions. This plan helps you find the right one.

Check what applies to me

No account · Answers stay in your browser

Steps
5 key steps, up to 13 depending on your situation
For you
5 short questions, then you see your steps
Main office
Ausgewählte Beratungsstelle
Costs
none named in the sources
Online
possible for 2 of 13 steps
What applies to you?How it worksFrequently asked questionsSourcesSimilar plans

How it works

These are the key steps, in the right order. Answer the short questions; then you see exactly what applies to you and what is added.

  1. 1Tell advice apart from proof for courtThere are two kinds of advice. Family-law advice helps with questions about family and the law. Parent counselling (Elternberatung) is for parents before a divorce.Key step
    Why?
    Sometimes the court needs proof of parent counselling. General advice is not the same thing.
    What you do
    Ask the advice service directly. What exactly do they offer? Does everything stay confidential, meaning private?
    Where?
    Ausgewählte BeratungsstelleDirectly with the named service
    In detail

    Distinguish advice from court certification

    General family-law advice and specific parent counselling for divorce consequences are separate tasks. Agree responsibility, confidentiality and the actual service directly with the provider.

    SourceKostenlose vertrauliche Paar- und Familienberatung
    Kostenlose vertrauliche Paar- und Familienberatung

    Stadt Wien · MA 11 · retrieved on 10/10/2026

    Open original source
  2. 2Decide which advice you needHere you find out which advice you need. General advice, help with a child issue, or proof for the court.Key step
    Why?
    This way you go straight to the right place.
    What you do
    Ask the MA 11 service desk. Briefly explain what it is about. They help you tell the options apart.
    Where?
    MA 11 ServicestelleDirectly with the named service
    In detail

    Clarify the advice task first

    Ask the service whether general advice, a specific child issue or court counselling certification is needed.

    SourceKostenlose vertrauliche Paar- und Familienberatung
    Kostenlose vertrauliche Paar- und Familienberatung

    Stadt Wien · MA 11 · retrieved on 10/10/2026

    Open original source
  3. 3Book an appointment with the serviceYou now know which service fits. Now you arrange an appointment.Key step
    Why?
    With an appointment you have time for your questions.
    What you do
    Arrange the date directly with the service. Ask what you should prepare. Do you already have an appointment? Then do not book a second one.
    Where?
    Confirmed advice serviceDirectly with the named service
    In detail

    Arrange an appointment with the confirmed service

    After confirming the service agree the appointment and necessary preparation. Do not rebook an existing consultation.

    SourceKostenlose vertrauliche Paar- und Familienberatung
    Kostenlose vertrauliche Paar- und Familienberatung

    Stadt Wien · MA 11 · retrieved on 10/10/2026

    Open original source
  4. 4Think about your goal and questionsHere you prepare for the advice session. You think about your goal and your questions.Key step
    Why?
    This way you can use the time in the session well.
    What you do
    Write down your questions. Have agreements and court letters ready and in order. Ask the service what it needs. Do not write personal conflicts here.
    Where?
    Ausgewählte BeratungsstelleDirectly with the named service

    What you need

    • Your questions and specifically agreed consultation records
      Document explained

      Organisational preparation; no blanket official evidence requirement.

      Requirement
      Optional / if available
      Submission format
      Clarify format with the service
      Translation
      No specific rule recorded; clarify foreign-language records with the service.
      Authentication
      No specific rule recorded; clarify need before obtaining records.
      Recency
      No fixed age limit recorded; clarify currency with the service.
      SourceKostenlose vertrauliche Paar- und Familienberatung
      Kostenlose vertrauliche Paar- und Familienberatung

      Stadt Wien · MA 11 · retrieved on 10/10/2026

      Open original source
    In detail

    Prepare your consultation purpose and agreed records only

    Keep questions and existing agreements or court letters in order outside this app. Agree required scope directly; enter no personal conflict narratives or files here.

    SourceKostenlose vertrauliche Paar- und Familienberatung
    Kostenlose vertrauliche Paar- und Familienberatung

    Stadt Wien · MA 11 · retrieved on 10/10/2026

    Open original source
  5. 5Attend your appointment or change itYou already have an advice appointment.Key step
    Why?
    If you cannot come, the service should know early.
    What you do
    Use the appointment confirmation and your contact person. Can you not make it? Tell them early. The app changes no bookings.
    Where?
    Bereits gebuchte BeratungsstelleDirectly with the named service
    In detail

    Attend or directly amend the existing appointment

    Use the confirmation and contact. Discuss inability to attend with the service in good time; this app changes no booking.

    SourceKostenlose vertrauliche Paar- und Familienberatung
    Kostenlose vertrauliche Paar- und Familienberatung

    Stadt Wien · MA 11 · retrieved on 10/10/2026

    Open original source

Depending on your situation, this is added

  • Check if you already have advice
  • Get help if someone needs protection
  • Book free confidential advice for couples
  • Choose a family centre for custody or contact
  • Choose representation for maintenance
  • Choose parent counselling with a valid certificate
  • Bring the requested documents
  • Continue with the next steps
Use the questions to find out which of these apply to you
Tailored to you

What applies to you?

Answer a few short questions. The steps change right away: what does not apply to you drops out.

Question 1 of at most 5

How far along are you with the advice?

What is meant? This is about how far your advice has got. Do you already have a service or an appointment?

What is the stage of the intended consultation?
  • No sign-up needed
  • Nothing is sent to authorities
  • You submit applications yourself

Frequently asked questions

Can I do this online?

2 of 13 possible steps mention an online channel in their text. Requirements are in the official source.

What does it cost?

No costs are recorded for these steps in the linked sources. Fees may still apply.

Do I need an einfach.wien account?

No. The plan works without registration; answers stay in your browser.

Does einfach.wien submit my application?

No. einfach.wien helps you prepare and links official channels. You submit applications yourself to the responsible service.

What this page is based on

The information is based on official sources. einfach.wien is a private project; the content has not been professionally reviewed. All information without guarantee, no legal advice. The responsible office is always authoritative.

SourceKostenlose vertrauliche Paar- und Familienberatung
Kostenlose vertrauliche Paar- und Familienberatung

Stadt Wien · MA 11 · retrieved on 10/10/2026

Open original source
SourceHilfe bei familiären Krisen und akute Krisenhilfe
Hilfe bei familiären Krisen und akute Krisenhilfe

Stadt Wien · MA 11 · retrieved on 10/10/2026

Open original source
SourceFamilienzentren: Beratung und Zuordnung nach Wohnbezirk
Familienzentren: Beratung und Zuordnung nach Wohnbezirk

Stadt Wien · MA 11 · retrieved on 10/10/2026

Open original source
SourceRechtsvertretung: Angebote, Standorte und Terminvereinbarung
Rechtsvertretung: Angebote, Standorte und Terminvereinbarung

Stadt Wien · MA 11 · retrieved on 10/10/2026

Open original source
SourceElternberatung vor einvernehmlicher Scheidung nach § 95 Abs. 1a AußStrG
Elternberatung vor einvernehmlicher Scheidung nach § 95 Abs. 1a AußStrG

Bundesministerium für Justiz · retrieved on 10/10/2026

Open original source

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