Question about keeping animals
Official name: Clarify your animal-keeping question with MA 60
MA 60 is the City of Vienna office for animals. Do you have a question about keeping your animal? Then you can ask there. This plan helps you prepare the first contact.
No account · Answers stay in your browser
- Steps
- 6 key steps, up to 13 depending on your situation
- For you
- 5 short questions, then you see your steps
- Main office
- MA 60
- Costs
- none named in the sources
- Online
- possible for 3 of 13 steps
How it works
These are the key steps, in the right order. Answer the short questions; then you see exactly what applies to you and what is added.
Check if it is an official questionThis is about official questions about your animal. For example: what do I have to report? The Veterinäramt is the office for animals and animal welfare.Key step
- Why?
- A sick animal needs a vet, not this office.
- What you do
- The app does not give a diagnosis. It also does not give permission to keep an animal.
- Where?
- MA 60Directly with the named service
In detail
Distinguish administrative animal question from treatment and approval
This organises your administrative question to veterinary authority or animal welfare service. No diagnosis, veterinary treatment, emergency decision or keeping approval from app.
SourceMA 60: aktueller Kontakt und persönliche Terminbedingungen
MA 60: aktueller Kontakt und persönliche TerminbedingungenStadt Wien · retrieved on 11/10/2026
Open original sourceFirst use a matching specific guideSome cases already have their own plans. For example for a found animal, the Hundeabgabe or the Hundeführschein.Key step
- Why?
- This way you do not report anything twice.
- What you do
- Use the right plan. Is your case unclear? Then ask MA 60 directly.
- Where?
- MA 60Directly with the named service
In detail
First use appropriate existing specific route
For lost or found animal, dog tax, dog licence or dog-register change use existing specific workflow. No second parallel report from general first contact. Have unclear actual matter directly confirmed with MA 60.
SourceHaus- und Nutztiere: getrennte Amtswege
Haus- und Nutztiere: getrennte AmtswegeStadt Wien · retrieved on 11/10/2026
Open original sourceContact the MA 60This is about how you reach MA 60.Key step
- Why?
- Around the clock you only reach the pet lost-and-found service. Other questions have fixed times.
- What you do
- Call +43 1 4000 8060 on working days from 8 to 15.30. Or write to post@ma60.wien.gv.at.
- Where?
- MA 60Directly with the named service
In detail
Use actual general MA 60 contact
+43 1 4000 8060 weekdays 08:00–15:30; post@ma60.wien.gv.at. Around-the-clock availability of same number applies to pet lost-and-found service, not general advice. Directly confirm chosen matter and actual channel.
SourceMA 60: aktueller Kontakt und persönliche Terminbedingungen
MA 60: aktueller Kontakt und persönliche TerminbedingungenStadt Wien · retrieved on 11/10/2026
Open original sourceWrite down your questionsHere you write down your questions. Just for you.Key step
- Why?
- This way the talk is short and clear.
- What you do
- Write the questions down briefly. Do not enter animal numbers, photos or ID details in the app. Only prepare papers the office asks for.
- Where?
- Own preparationDirectly with the named service
What you need
- Own questions or existing response
Document explained
Optional and private; no general official first-contact mandatory list.
- Requirement
- Optional / if available
- Submission format
- Clarify format with the service
- Translation
- No specific rule recorded; clarify foreign-language records with the service.
- Authentication
- No specific rule recorded; clarify need before obtaining records.
- Recency
- No fixed age limit recorded; clarify currency with the service.
SourceMA 60: aktueller Kontakt und persönliche Terminbedingungen
MA 60: aktueller Kontakt und persönliche TerminbedingungenStadt Wien · retrieved on 11/10/2026
Open original source
In detail
Privately organise your administrative questions
Briefly note own factual questions. No animal identifiers, health data, ID details or photos in app. Personally have only records actually agreed with authority ready.
SourceMA 60: aktueller Kontakt und persönliche Terminbedingungen
MA 60: aktueller Kontakt und persönliche TerminbedingungenStadt Wien · retrieved on 11/10/2026
Open original sourcePrepare your first contactHere you get ready for the first contact.Key step
- Why?
- Being well prepared makes it easier.
- What you do
- Have your questions and the agreed papers ready. Contact the office yourself. The app does not do anything for you.
- Where?
- MA 60Directly with the named service
In detail
Prepare your confirmed first contact
Privately have own questions and actually agreed records ready; personally make contact. Confirmation here is no completed official matter.
SourceMA 60: aktueller Kontakt und persönliche Terminbedingungen
MA 60: aktueller Kontakt und persönliche TerminbedingungenStadt Wien · retrieved on 11/10/2026
Open original sourceRead the reply and plan aheadThis is about the answer from the office and the next step.Key step
- Why?
- This way you do not ask anything twice.
- What you do
- Read the answer. Do you have to report something or get a permission? Then that is a separate step.
- Where?
- MA 60Directly with the named service
In detail
Organise existing response and actual next route
Personally follow existing own enquiry and received response, no unnecessary duplicate enquiry. Prepare actually confirmed report, approval or competence step as separate own step.
SourceHaus- und Nutztiere: getrennte Amtswege
Haus- und Nutztiere: getrennte AmtswegeStadt Wien · retrieved on 11/10/2026
Open original source
Depending on your situation, this is added
- Book an appointment for your visit
- Ask if your animal may come along
- Ask which papers you need
- Ask about costs beforehand
- Watch deadlines in letters from the office
- Use your existing appointment
- Sort out other animal cases
Frequently asked questions
Can I do this online?
3 of 13 possible steps mention an online channel in their text. Requirements are in the official source.
What does it cost?
No costs are recorded for these steps in the linked sources. Fees may still apply.
Do I need an einfach.wien account?
No. The plan works without registration; answers stay in your browser.
Does einfach.wien submit my application?
No. einfach.wien helps you prepare and links official channels. You submit applications yourself to the responsible service.
What this page is based on
The information is based on official sources. einfach.wien is a private project; the content has not been professionally reviewed. All information without guarantee, no legal advice. The responsible office is always authoritative.
SourceMA 60: aktueller Kontakt und persönliche Terminbedingungen
Stadt Wien · retrieved on 11/10/2026
Open original sourceSourceHaus- und Nutztiere: getrennte Amtswege
Stadt Wien · retrieved on 11/10/2026
Open original source