Career advice at the AMS · einfach.wien
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Work & careers

Career advice at the AMS

Official name: Prepare BIZ career guidance

The BIZ is the BerufsInfoZentrum (career information centre) of the AMS. There you get free advice about jobs and training. Here you learn how to prepare well for the talk.

Check what applies to me

No account · Answers stay in your browser

Steps
7 key steps, up to 17 depending on your situation
For you
5 short questions, then you see your steps
Main office
Actual BIZ
Costs
none named in the sources
Online
possible for 9 of 17 steps
What applies to you?How it worksFrequently asked questionsSourcesSimilar plans

How it works

These are the key steps, in the right order. Answer the short questions; then you see exactly what applies to you and what is added.

  1. 1Learn what the BIZ helps withThe BIZ advises pupils and adults about jobs and education. This works in person, by phone or online. The AMS is the Arbeitsmarktservice (public employment service).Key step
    Why?
    The advice helps you think things through. But it is not registering as unemployed. It does not give you a course place, funding or a job.
    What you do
    You contact the BIZ of the AMS directly.
    Where?
    AMS BerufsInfoZentrumDirectly with the named service
    In detail

    Distinguish free guidance from course or benefit approval

    BIZ guides students and adults on career and education, personally, by phone or online. Guidance is not unemployment registration, course admission, funding approval or job offer.

    SourceBIZ-Berufsberatung: kostenlose Beratung und Gesprächsvorbereitung
    BIZ-Berufsberatung: kostenlose Beratung und Gesprächsvorbereitung

    Arbeitsmarktservice Österreich · retrieved on 10/10/2026

    Open original source
  2. 2Think about what you want to knowHere you think about what you want to know. Do you want to change jobs? Are you looking for training? Or do you want to move ahead in your job?Key step
    Why?
    With a clear goal the talk works better. The app does not pick a job for you.
    What you do
    Write down your question for yourself. Take it with you to the BIZ.
    Where?
    AMS BerufsInfoZentrumDirectly with the named service
    In detail

    Identify own guidance goal specifically

    Privately note career change, education route or career development as actual question. App assigns no suitable occupation based on personal traits.

    SourceBIZ-Berufsberatung: kostenlose Beratung und Gesprächsvorbereitung
    BIZ-Berufsberatung: kostenlose Beratung und Gesprächsvorbereitung

    Arbeitsmarktservice Österreich · retrieved on 10/10/2026

    Open original source
  3. 3Find a suitable BIZHere you look for a suitable BIZ. There are several locations.Key step
    Why?
    A BIZ is different from the normal AMS office for payments. That way you end up in the right place.
    What you do
    Find the BIZ on the official booking page. Or contact a BIZ directly.
    Where?
    Actual BIZDirectly with the named service
    In detail

    Check current BIZ and relevant guidance directly

    Find relevant BIZ through official appointment entry or contact BIZ directly. Do not automatically assign benefit office or unverified location.

    SourceBIZ-Berufs- und Bildungsberatung: offizieller Termineinstieg
    BIZ-Berufs- und Bildungsberatung: offizieller Termineinstieg

    Arbeitsmarktservice Österreich · retrieved on 10/10/2026

    Open original source
  4. 4Make an appointmentHere you make an appointment. An appointment is a fixed time for the talk.Key step
    Why?
    With an appointment the advisers have time for you. The app does not book anything for you.
    What you do
    Use the official BIZ booking system. Or call, write an email or go there. Give your details only there.
    Where?
    Actual BIZDirectly with the named service
    In detail

    Clarify own appointment route without automatic booking

    Personally use official BIZ booking system or directly confirmed personal, phone or email route. Personal data only directly there; app books and sends nothing.

    SourceBerufsberatung im BIZ: anbieterneutraler persönlicher Weg
    Berufsberatung im BIZ: anbieterneutraler persönlicher Weg

    Arbeitsmarktservice Österreich · retrieved on 10/10/2026

    Open original source
  5. 5Have your questions ready for the talkHere you get your questions ready for the talk. This includes your interests and goals.Key step
    Why?
    Did you do the Berufskompass? It is a voluntary test about choosing a job. You can talk about the result. But you do not have to bring it.
    What you do
    Take your notes with you to the talk.
    Where?
    Actual BIZDirectly with the named service

    What you need

    • Own conversation notes and any voluntary orientation result
      Document explained

      Voluntary and only for personal use; no automatic result assessment.

      Requirement
      Optional / if available
      Submission format
      Copy
      Translation
      No specific rule recorded; clarify foreign-language records with the service.
      Authentication
      No specific rule recorded; clarify need before obtaining records.
      Recency
      No fixed age limit recorded; clarify currency with the service.
      SourceBerufsberatung im BIZ: anbieterneutraler persönlicher Weg
      Berufsberatung im BIZ: anbieterneutraler persönlicher Weg

      Arbeitsmarktservice Österreich · retrieved on 10/10/2026

      Open original source
    In detail

    Keep personal questions for confirmed conversation

    Privately bring own interests, goals and open education questions. If you voluntarily used career compass, you can discuss result personally; it is no mandatory evidence or binding occupation choice.

    SourceBerufsberatung im BIZ: anbieterneutraler persönlicher Weg
    Berufsberatung im BIZ: anbieterneutraler persönlicher Weg

    Arbeitsmarktservice Österreich · retrieved on 10/10/2026

    Open original source
  6. 6Go to your appointmentNow it is your appointment. You go there or join by phone or online.Key step
    Why?
    In the talk you get answers to your questions.
    What you do
    Use your confirmed appointment and your questions. The app gives no advice and makes no call.
    Where?
    Actual BIZDirectly with the named service
    In detail

    Personally attend actual agreed appointment

    Use own confirmed appointment and questions. App performs no guidance, telephone connection or appointment booking.

    SourceBIZ-Berufs- und Bildungsberatung: offizieller Termineinstieg
    BIZ-Berufs- und Bildungsberatung: offizieller Termineinstieg

    Arbeitsmarktservice Österreich · retrieved on 10/10/2026

    Open original source
  7. 7Write down your next stepsAfter the advice you write down what you talked about. What are your next steps?Key step
    Why?
    That way you forget nothing. There is no ranking and no judgement about you.
    What you do
    Note your ideas, open questions and next steps for yourself.
    Where?
    Actual BIZDirectly with the named service
    In detail

    Privately organise agreed steps after guidance

    Record actual alternatives discussed, information needs and next personal steps. No automatic ranking or suitability verdict on occupations or persons.

    SourceBIZ-Berufsberatung: kostenlose Beratung und Gesprächsvorbereitung
    BIZ-Berufsberatung: kostenlose Beratung und Gesprächsvorbereitung

    Arbeitsmarktservice Österreich · retrieved on 10/10/2026

    Open original source

Depending on your situation, this is added

  • Check how far along you are
  • Think about your interests and experience
  • Talk about a new job
  • Prepare questions about training
  • Get help with your career and applications
  • Choose in person, phone or online
  • Ask which kind of advice is available now
  • Keep your questions and contact ready
  • Check your appointment confirmation
  • Sort out the course and funding separately
Use the questions to find out which of these apply to you
Tailored to you

What applies to you?

Answer a few short questions. The steps change right away: what does not apply to you drops out.

Question 1 of at most 5

How far along are you with your career advice?

What is meant? How far along are you? Are you preparing, do you already have an appointment, or have you already had advice?

What is your actual guidance matter stage?
  • No sign-up needed
  • Nothing is sent to authorities
  • You submit applications yourself

Frequently asked questions

Can I do this online?

9 of 17 possible steps mention an online channel in their text. Requirements are in the official source.

What does it cost?

No costs are recorded for these steps in the linked sources. Fees may still apply.

Do I need an einfach.wien account?

No. The plan works without registration; answers stay in your browser.

Does einfach.wien submit my application?

No. einfach.wien helps you prepare and links official channels. You submit applications yourself to the responsible service.

What this page is based on

The information is based on official sources. einfach.wien is a private project; the content has not been professionally reviewed. All information without guarantee, no legal advice. The responsible office is always authoritative.

SourceBIZ-Berufsberatung: kostenlose Beratung und Gesprächsvorbereitung
BIZ-Berufsberatung: kostenlose Beratung und Gesprächsvorbereitung

Arbeitsmarktservice Österreich · retrieved on 10/10/2026

Open original source
SourceBIZ-Berufs- und Bildungsberatung: offizieller Termineinstieg
BIZ-Berufs- und Bildungsberatung: offizieller Termineinstieg

Arbeitsmarktservice Österreich · retrieved on 10/10/2026

Open original source
SourceBerufsberatung im BIZ: anbieterneutraler persönlicher Weg
Berufsberatung im BIZ: anbieterneutraler persönlicher Weg

Arbeitsmarktservice Österreich · retrieved on 10/10/2026

Open original source

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