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Health & care

Find a doctor

Official name: Prepare your non-acute first doctor visit in Vienna

You want to see a doctor in Vienna for the first time. It is not an emergency. Here you prepare the practice, appointment, e-card and papers.

Check what applies to me

No account · Answers stay in your browser

Steps
7 key steps, up to 15 depending on your situation
For you
5 short questions, then you see your steps
Main office
Medical practice / Insurance provider
Costs
none named in the sources
Online
possible for 1 of 15 steps

Important numbers

If life or health is in acute danger, call right away.

  • 112 European emergency number
  • 144 Ambulance
  • 133 Police
  • 122 Fire brigade
  • 141 On-call doctor service
  • 1450 Health advice by phone
  • 142 Crisis line (Telefonseelsorge)
  • 0800 222 555 Women’s helpline against violence (24/7, free)

Source: oesterreich.gv.at – Notrufnummern, retrieved on 17/10/2026 · Source: oesterreich.gv.at – Hilfsangebote bei Gewalt gegen Frauen und Mädchen, retrieved on 17/10/2026

What applies to you?How it worksFrequently asked questionsSourcesSimilar plans

How it works

These are the key steps, in the right order. Answer the short questions; then you see exactly what applies to you and what is added.

  1. 1Check that it is not an emergencyA practice is the place where a doctor works. Non-acute means: not an emergency, it can wait a little.Key step
    Why?
    This is only about organising. This page says nothing about illnesses or treatment.
    What you do
    You decide yourself or with experts which speciality you need. A speciality is, for example, a family doctor or a skin doctor.
    Where?
    Medical practiceDirectly with the named service
    In detail

    Distinguish organisational first visit from medical assessment

    This organises your visit already clarified as non-acute. Clarify practice choice or speciality personally or professionally; no symptoms, diagnosis, priority or treatment recommendation here.

    SourceGut vorbereitet in die Arztpraxis
    Gut vorbereitet in die Arztpraxis

    Gesundheitsportal · retrieved on 11/10/2026

    Open original source
  2. 2Search for a practice with an insurance contractThe social insurance has a search for doctors' practices. There you find practices with a contract with your fund.Key step
    Why?
    This way you find a practice that fits your fund. But the search does not book an appointment.
    What you do
    Search by speciality, fund, contract type and Vienna. For Vienna you cannot choose a district, but you can enter a postcode.
    Where?
    Medical practice / Insurance providerDirectly with the named service
    In detail

    Personally narrow official provider search appropriately

    Use social-insurance search with personally chosen speciality, actual insurer, contract type and Vienna. Vienna has no district or municipality selection there; postcode is possible. Review actual individual contract and service scope, no automatic practice recommendation or new-patient place.

    SourceSozialversicherung: tatsächliche Leistungserbringersuche
    Sozialversicherung: tatsächliche Leistungserbringersuche

    Dachverband der Sozialversicherungsträger · retrieved on 11/10/2026

    Open original source
  3. 3Book an appointment at the practiceAn appointment is a fixed time for your visit. Ordinationszeiten are the practice's opening hours.Key step
    Why?
    The search shows information like language and access. It is not an appointment confirmation.
    What you do
    Contact the practice directly; some offer online appointments. Ask whether they take new patients. Also ask how you can cancel.
    Where?
    Medical practiceDirectly with the named service
    In detail

    Directly confirm chosen practice and actual appointment

    Praxisplan shows insurance, opening times, language, accessibility and online appointment offer. Search filters are no appointment confirmation. Directly confirm acceptance, actual own appointment or location and cancellation conditions with practice; no universal cancellation deadline or free place.

    SourcePraxisplan: Wiener Arztsuche
    Praxisplan: Wiener Arztsuche

    Kammer für Ärztinnen und Ärzte in Wien · retrieved on 11/10/2026

    Open original source
  4. 4Agree on e-card or a substituteThe e-card is your insurance card. With it you show the practice that you are insured.Key step
    Why?
    Without the card you are not automatically turned away. The practice and fund check your entitlement.
    What you do
    Bring your e-card to the visit. Forgot or lost it? Tell the practice first, know your insurance number and ask about ID, bringing it later or a deposit.
    Where?
    Medical practice / Insurance providerDirectly with the named service

    What you need

    • Actual confirmed e-card or substitute evidence
      Document explained

      Clarify accepted evidence through actual route; no upload or certified-copy requirement.

      Requirement
      Check for your case
      Submission format
      Clarify format with the service
      Translation
      No specific rule recorded; clarify foreign-language records with the service.
      Authentication
      No specific rule recorded; clarify need before obtaining records.
      Recency
      No fixed age limit recorded; clarify currency with the service.
      Sourcee-card und Arztbesuch
      e-card und Arztbesuch

      Gesundheitsportal · retrieved on 11/10/2026

      Open original source
    Related plansGet your first e-card
    In detail

    Agree e-card or actual substitute route with practice

    Present available e-card at visit. For forgotten or lost card inform practice beforehand, privately know insurance number and agree actual ID or later presentation needs and possible deposit. Do not universally exclude treatment until new card; practice or insurer checks entitlement.

    Sourcee-card und Arztbesuch
    e-card und Arztbesuch

    Gesundheitsportal · retrieved on 11/10/2026

    Open original source
  5. 5Gather questions, reports and medicine listHere you prepare for the talk. This includes questions, old medical reports and a list of your medicines. A Befund is a report about a medical test.Key step
    Why?
    This way you do not forget anything important during the talk.
    What you do
    Write down your questions and collect suitable papers. Ask the practice what it needs. You do not need a Meldezettel or originals for every visit.
    Where?
    Medical practiceDirectly with the named service

    What you need

    • Your private conversation notes and relevant existing records
      Document explained

      Optional preparation overview outside platform.

      Requirement
      Optional / if available
      Submission format
      Copy
      Translation
      No specific rule recorded; clarify foreign-language records with the service.
      Authentication
      No specific rule recorded; clarify need before obtaining records.
      Recency
      No fixed age limit recorded; clarify currency with the service.
      SourceGut vorbereitet in die Arztpraxis
      Gut vorbereitet in die Arztpraxis

      Gesundheitsportal · retrieved on 11/10/2026

      Open original source
    In detail

    Organise private questions and appropriate existing records

    Privately prepare own questions, relevant existing reports and medication list for practice. Directly clarify actual requested form; no general administrative medical-report, residence-certificate or original requirement for every first visit.

    SourceGut vorbereitet in die Arztpraxis
    Gut vorbereitet in die Arztpraxis

    Gesundheitsportal · retrieved on 11/10/2026

    Open original source
  6. 6Get ready for your visitNow you prepare your first visit. You have the appointment, proof of insurance and papers.Key step
    Why?
    The practice and fund decide about treatment and costs. This page books nothing and sends no data.
    What you do
    Go to the agreed appointment. Bring your e-card or replacement and your papers.
    Where?
    Medical practiceDirectly with the named service
    In detail

    Prepare your confirmed first visit

    Personally attend only actually agreed visit with appropriate private evidence or records. Practice or insurer clarifies treatment and cover; no platform booking, data transmission or cost decision.

    SourceGut vorbereitet in die Arztpraxis
    Gut vorbereitet in die Arztpraxis

    Gesundheitsportal · retrieved on 11/10/2026

    Open original source
  7. 7Plan the next steps after your visitAfter the visit there may be next steps. For example a new appointment or a bill.Key step
    Why?
    This way you keep track of everything still to do.
    What you do
    Clarify the next steps with the practice. Did you pay a bill yourself? Then use the guide for reimbursement.
    Where?
    Medical practice / Insurance providerDirectly with the named service
    Related plansGet money back for a private doctor
    In detail

    Organise discussed follow-up and any reimbursement

    Clarify actual organisational next requirements with practice. For own non-contracted-doctor invoice use existing reimbursement workflow, no second automatic filing or medical assessment.

    SourceWahl-/Privatarztbezeichnung und individuelle Erstattung, 2.4.2026
    Wahl-/Privatarztbezeichnung und individuelle Erstattung, 2.4.2026

    Kammer für Ärztinnen und Ärzte in Wien · retrieved on 11/10/2026

    Open original source

Depending on your situation, this is added

  • Find out which health insurer you have
  • Check if your insurer will pay
  • Ask if you get money back
  • Ask the ÖGK about quarter and substitutes
  • Ask your insurer about your first card
  • Check if you need a referral
  • Check your appointment confirmation
  • Find help for emergencies or other cases
Use the questions to find out which of these apply to you
Tailored to you

What applies to you?

Answer a few short questions. The steps change right away: what does not apply to you drops out.

Question 1 of at most 5

How far along are you with your first doctor's visit?

What is meant? Here you choose how far along you are. For example: you are still planning, you have an appointment, or you have already been.

What is the actual visit stage?
  • No sign-up needed
  • Nothing is sent to authorities
  • You submit applications yourself

Frequently asked questions

Can I do this online?

1 of 15 possible steps mention an online channel in their text. Requirements are in the official source.

What does it cost?

No costs are recorded for these steps in the linked sources. Fees may still apply.

Do I need an einfach.wien account?

No. The plan works without registration; answers stay in your browser.

Does einfach.wien submit my application?

No. einfach.wien helps you prepare and links official channels. You submit applications yourself to the responsible service.

What this page is based on

The information is based on official sources. einfach.wien is a private project; the content has not been professionally reviewed. All information without guarantee, no legal advice. The responsible office is always authoritative.

SourceGut vorbereitet in die Arztpraxis
Gut vorbereitet in die Arztpraxis

Gesundheitsportal · retrieved on 11/10/2026

Open original source
Sourcee-card: Anspruchsprüfung und begrenzter Ersatzbeleg
e-card: Anspruchsprüfung und begrenzter Ersatzbeleg

Dachverband der Sozialversicherungsträger · retrieved on 11/10/2026

Open original source
SourceSozialversicherung: tatsächliche Leistungserbringersuche
Sozialversicherung: tatsächliche Leistungserbringersuche

Dachverband der Sozialversicherungsträger · retrieved on 11/10/2026

Open original source
SourcePraxisplan: Wiener Arztsuche
Praxisplan: Wiener Arztsuche

Kammer für Ärztinnen und Ärzte in Wien · retrieved on 11/10/2026

Open original source
SourceÖGK: Vertragsärzte, Quartal und Überweisung
ÖGK: Vertragsärzte, Quartal und Überweisung

Österreichische Gesundheitskasse · retrieved on 11/10/2026

Open original source
SourceWahl-/Privatarztbezeichnung und individuelle Erstattung, 2.4.2026
Wahl-/Privatarztbezeichnung und individuelle Erstattung, 2.4.2026

Kammer für Ärztinnen und Ärzte in Wien · retrieved on 11/10/2026

Open original source
Sourcee-card und Arztbesuch
e-card und Arztbesuch

Gesundheitsportal · retrieved on 11/10/2026

Open original source

Similar plans

Get your first e-cardGet money back for a private doctorI’m having a babyApply for care allowancee-card lost or brokenGet health insurance yourself
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