Apply for care allowance
Pflegegeld is money from the state for people who need a lot of help in daily life. Here you prepare your application step by step. You also see what matters for the assessment and the decision.
No account · Answers stay in your browser
- Steps
- 6 key steps, up to 14 depending on your situation
- For you
- 5 short questions, then you see your steps
- Main office
- Responsible provider
- Costs
- none named in the sources
- Online
- possible for 3 of 14 steps
How it works
These are the key steps, in the right order. Answer the short questions; then you see exactly what applies to you and what is added.
Write down where you need helpYou write down for yourself where you need help in daily life. For example with dressing or cooking.Key step
- Why?
- This way you forget nothing when you talk to the office. It helps you with the application and the assessment.
- What you do
- Write the list privately, just for you. Also note help you already get. Ask the office which proof it needs.
- Where?
- Responsible providerDirectly with the named service
What you need
- Private record of actual assistance needed
Document explained
Only for your official form or assessment, no app upload.
- Requirement
- Check for your case
- Submission format
- Clarify format with the service
- Translation
- No specific rule recorded; clarify foreign-language records with the service.
- Authentication
- No specific rule recorded; clarify need before obtaining records.
- Recency
- No fixed age limit recorded; clarify currency with the service.
SourceAntrag auf Pflegegeld
Antrag auf Pflegegeldoesterreich.gv.at · retrieved on 11/10/2026
Open original source
In detail
Organise private daily-assistance record and existing documents
Privately record everyday activities needing help and existing care-related benefits. Enter no hours, diagnoses, insurance numbers or medical reports here. Agree existing records with the actual insurer.
SourceAntrag auf Pflegegeld
Antrag auf Pflegegeldoesterreich.gv.at · retrieved on 11/10/2026
Open original sourceGet copies of your medical reports readyBefunde are reports from a doctor or hospital. They say how your health is.Key step
- Why?
- The pension insurance form asks for your existing reports as copies. This helps the office understand your case.
- What you do
- Make copies of the reports you already have. For a first application you do not have to order new, paid expert reports.
- Where?
- PensionsversicherungDirectly with the named service
What you need
- Existing reports as copies
Document explained
Use existing current records directly in the official procedure.
- Requirement
- Check for your case
- Submission format
- Copy
- Translation
- No specific rule recorded; clarify foreign-language records with the service.
- Authentication
- No specific rule recorded; clarify need before obtaining records.
- Recency
- No fixed age limit recorded; clarify currency with the service.
Sourcepension insurance Pflegegeld: PAL 080 und Meldepflichten
pension insurance Pflegegeld: PAL 080 und MeldepflichtenPensionsversicherung · retrieved on 11/10/2026
As of, according to the source: 16.9.2026
Open original source
In detail
Prepare existing reports as copies for the confirmed pension insurance route
The pension insurance form requests existing medical or hospital reports as copies. No universal new paid expert report solely for a first application. Separately clarify required increase evidence within one year with the pension insurance.
Sourcepension insurance Pflegegeld: PAL 080 und Meldepflichten
pension insurance Pflegegeld: PAL 080 und MeldepflichtenPensionsversicherung · retrieved on 11/10/2026
As of, according to the source: 16.9.2026
Open original sourceApply to the pension insuranceNow you make your application at the pension insurance. There is the paper form PAL 080 for this.Key step
- Why?
- The application starts the process for your Pflegegeld.
- What you do
- Fill in the form with your own details. Add the date and your signature. The care advice is optional. Keep a receipt showing that your application arrived.
- Where?
- PensionsversicherungDirectly with the named service
In detail
Prepare your own confirmed pension insurance application route
Use the actually checked route and your own information; retain receipt. The pension insurance paper form PAL080 requires date/signature; do not automatically select optional care advice. Infer neither a universal application fee nor universal cost freedom from unverified information.
Sourcepension insurance Pflegegeld: PAL 080 und Meldepflichten
pension insurance Pflegegeld: PAL 080 und MeldepflichtenPensionsversicherung · retrieved on 11/10/2026
As of, according to the source: 16.9.2026
Open original sourceWait for mail from the officeYour application is submitted. Now you wait for mail from the office.Key step
- Why?
- The office contacts you if it needs something. In the end it sends a Bescheid. That is a letter with the decision.
- What you do
- Read every message carefully. Do not make a second application just because it takes time. There is no fixed date for the answer.
- Where?
- Bereits zuständiger TrägerDirectly with the named service
In detail
Follow existing application and actual messages
Use existing receipt and insurer; check actual messages and form requests. No duplicate application or new first-application records solely because of waiting. Service decides by formal notice; no guaranteed response date.
SourceAntrag auf Pflegegeld
Antrag auf Pflegegeldoesterreich.gv.at · retrieved on 11/10/2026
Open original sourceGet ready for the assessmentAt the assessment, an expert looks at how much help you need. This usually happens at your home or in a care home.Key step
- Why?
- The expert report shows your needs. Then the office decides on the care level, the Pflegestufe.
- What you do
- Note the appointment in your letter. If you want, a trusted person may be there. That is someone you trust. Have your care documents ready.
- Where?
- Angekündigte BegutachtungsstelleDirectly with the named service
In detail
Agree announced assessment and trusted person
Follow actual appointment notice: at home or care facility, hospital if unavoidable. On your request a trusted person may attend and be heard. Have existing care documentation ready. Assessment establishes need; insurer or court decides level.
SourcePflegegeld: angekündigte Begutachtung und Vertrauensperson
Pflegegeld: angekündigte Begutachtung und VertrauenspersonBundesportal / zuständiges Ministerium · retrieved on 11/10/2026
As of, according to the source: 16.9.2026
Open original sourceRead the decision carefullyThe Bescheid is the letter with the decision. Sometimes the Pflegegeld is time-limited. That means it only applies for a certain time.Key step
- Why?
- The Bescheid says what was decided. It also says what you can do if you disagree.
- What you do
- Read the result, time limit and the Rechtsbelehrung (notice of your rights) carefully. Approved Pflegegeld usually starts the month after the application. If it should continue, ask the office.
- Where?
- Entscheidender TrägerDirectly with the named service
In detail
Privately review actual decision and time limit
Check outcome, time limit and remedies notice in your letter; approved allowance generally from month after application, no payout guarantee from app answers. Clarify continued payment after a time limit separately with insurer. No new home visit solely because decision received.
SourcePflegegeld: Bescheid und Leistungsbeginn
Pflegegeld: Bescheid und LeistungsbeginnBundesportal / zuständiges Ministerium · retrieved on 11/10/2026
As of, according to the source: 16.9.2026
Open original source
Depending on your situation, this is added
- Check if this guide fits you
- See how far you are
- Find the office in charge
- Clarify the steps with another insurer
- Check an increase with your last decision
- Check how to hand in the application
- Send what the office still needs
- Decide in time whether to go to court
Frequently asked questions
Can I do this online?
3 of 14 possible steps mention an online channel in their text. Requirements are in the official source.
What does it cost?
No costs are recorded for these steps in the linked sources. Fees may still apply.
Do I need an einfach.wien account?
No. The plan works without registration; answers stay in your browser.
Does einfach.wien submit my application?
No. einfach.wien helps you prepare and links official channels. You submit applications yourself to the responsible service.
What this page is based on
The information is based on official sources. einfach.wien is a private project; the content has not been professionally reviewed. All information without guarantee, no legal advice. The responsible office is always authoritative.
SourcePflegegeld: zuständiger Entscheidungsträger
Bundesportal / zuständiges Ministerium · retrieved on 11/10/2026
As of, according to the source: 16.9.2026
Open original sourceSourceAntrag auf Pflegegeld
oesterreich.gv.at · retrieved on 11/10/2026
Open original sourceSourcePflegegeld: Erhöhung und Nachweise innerhalb eines Jahres
Bundesportal / zuständiges Ministerium · retrieved on 11/10/2026
As of, according to the source: 16.9.2026
Open original sourceSourcepension insurance Pflegegeld: PAL 080 und Meldepflichten
Pensionsversicherung · retrieved on 11/10/2026
As of, according to the source: 16.9.2026
Open original sourceSourcePflegegeld: angekündigte Begutachtung und Vertrauensperson
Bundesportal / zuständiges Ministerium · retrieved on 11/10/2026
As of, according to the source: 16.9.2026
Open original sourceSourcePflegegeld: Bescheid und Leistungsbeginn
Bundesportal / zuständiges Ministerium · retrieved on 11/10/2026
As of, according to the source: 16.9.2026
Open original sourceSourcePflegegeld: Klage gegen den Bescheid
Bundesportal / zuständiges Ministerium · retrieved on 11/10/2026
As of, according to the source: 16.9.2026
Open original source