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  • Understand a letterTake a photo or paste the text. You learn who is writing, what they want and by when.
  • Fill in a formExplained field by field, for example the registration form or the housing allowance application.
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  • Find an officeWho is responsible for what? With address, opening hours and map.
  • Remember deadlinesAdd a date and get a reminder by e-mail or in your calendar.
  • Words explained simplyOfficial German like “Bescheid” or “Frist” in everyday words.
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Documents & identity

Apply for an identity card

The Personalausweis is an ID card. It shows who you are. Only Austrian citizens get it. Here you prepare the application.

Check what applies to me

No account · Answers stay in your browser

Steps
4 key steps, up to 7 depending on your situation
For you
5 short questions, then you see your steps
Main office
Pass-Service
Costs
none named in the sources
Online
possible for 1 of 7 steps
What applies to you?How it worksFrequently asked questionsSourcesSimilar plans

How it works

These are the key steps, in the right order. Answer the short questions; then you see exactly what applies to you and what is added.

  1. 1Check if you can get the ID cardThe Austrian Personalausweis is only for Austrian citizens. That means you legally belong to Austria.Key step
    Why?
    Do you have a different citizenship? Then you need a different document.
    What you do
    Ask the responsible office which ID fits you.
    Where?
    Zuständige AusweisbehördeDirectly with the named service
    In detail

    Clarify the appropriate identity authority

    An Austrian identity card requires Austrian citizenship. Clarify other documents with the appropriate authority.

    SourcePersonalausweis: Neuausstellung
    Personalausweis: Neuausstellung

    Bundesministerium für Inneres · retrieved on 09/10/2026

    Open original source
  2. 2Get a passport photo and needed documentsYou need a colour passport photo, 35 × 45 mm. Depending on your case you also need certificates. These are official papers, for example the birth certificate.Key step
    Why?
    The office must know for sure who you are. That is why it needs proof.
    What you do
    Ask the office how you show who you are. Bring certificates as originals or certified copies. Certified means officially confirmed.
    Where?
    Pass-ServiceDirectly with the named service

    What you need

    • Colour passport photo, 35 × 45 mm
      Document explained

      Follow official photo criteria.

      Requirement
      Required when applicable
      Submission format
      Original
      Translation
      No specific rule recorded; clarify foreign-language records with the service.
      Authentication
      No specific rule recorded; clarify need before obtaining records.
      Recency
      No older than six months.
      SourcePersonalausweis: Neuausstellung
      Personalausweis: Neuausstellung

      Bundesministerium für Inneres · retrieved on 09/10/2026

      Open original source
    • Existing identity card
      Document explained · Depends on your case

      Bring for cancellation.

      Requirement
      Check for your case
      Submission format
      Original
      Translation
      No specific rule recorded; clarify foreign-language records with the service.
      Authentication
      No specific rule recorded; clarify need before obtaining records.
      Recency
      No fixed age limit recorded; clarify currency with the service.
      SourcePersonalausweis: Neuausstellung
      Personalausweis: Neuausstellung

      Bundesministerium für Inneres · retrieved on 09/10/2026

      Open original source
    • Accepted passport
      Document explained · Depends on your case

      Confirm suitability in advance.

      Requirement
      Check for your case
      Submission format
      Original
      Translation
      No specific rule recorded; clarify foreign-language records with the service.
      Authentication
      No specific rule recorded; clarify need before obtaining records.
      Recency
      No fixed age limit recorded; clarify currency with the service.
      SourcePersonalausweis: Neuausstellung
      Personalausweis: Neuausstellung

      Bundesministerium für Inneres · retrieved on 09/10/2026

      Open original source
    • Evidence of legal representation
      Document explained · Depends on your case

      Agree case-specific evidence.

      Requirement
      Check for your case
      Submission format
      Clarify format with the service
      Translation
      No specific rule recorded; clarify foreign-language records with the service.
      Authentication
      No specific rule recorded; clarify need before obtaining records.
      Recency
      No fixed age limit recorded; clarify currency with the service.
      SourcePersonalausweis für Minderjährige
      Personalausweis für Minderjährige

      Bundesministerium für Inneres · retrieved on 09/10/2026

      Open original source
    • Birth certificate and citizenship evidence
      Document explained · Depends on your case

      Clarify additional identification with the authority.

      Requirement
      Check for your case
      Submission format
      Original or certified copy
      Translation
      No specific rule recorded; clarify foreign-language records with the service.
      Authentication
      No specific rule recorded; clarify need before obtaining records.
      Recency
      No fixed age limit recorded; clarify currency with the service.
      SourcePersonalausweis: Neuausstellung
      Personalausweis: Neuausstellung

      Bundesministerium für Inneres · retrieved on 09/10/2026

      Open original source
    • Evidence of name change
      Document explained · Depends on your case

      Agree the appropriate record.

      Requirement
      Check for your case
      Submission format
      Original or certified copy
      Translation
      No specific rule recorded; clarify foreign-language records with the service.
      Authentication
      No specific rule recorded; clarify need before obtaining records.
      Recency
      No fixed age limit recorded; clarify currency with the service.
      SourcePersonalausweis: Neuausstellung
      Personalausweis: Neuausstellung

      Bundesministerium für Inneres · retrieved on 09/10/2026

      Open original source
    In detail

    Prepare the photo and case-specific records

    Agree identity evidence with the authority. Present original records or certified copies.

    SourcePersonalausweis: Neuausstellung
    Personalausweis: Neuausstellung

    Bundesministerium für Inneres · retrieved on 09/10/2026

    Open original source
  3. 3Apply at the Pass-ServiceYou apply yourself at the Pass-Service. That is the office in Vienna for passports and IDs.Key step
    Why?
    You must go in person. An online form is not enough.
    What you do
    Choose a Pass-Service office in Vienna. Ask about appointment and fees. Fees are money for the office. Say where the ID should be sent.
    Where?
    Wiener Pass-ServiceDirectly with the named service
    In detail

    Apply in person at the passport service

    Choose a Vienna passport service and clarify the appointment, fees and delivery address. An online form does not replace the in-person application.

    SourceWiener Pass-Service
    Wiener Pass-Service

    Stadt Wien · retrieved on 09/10/2026

    Open original source
  4. 4Check your ID card when it arrivesDelivery means the ID is brought or sent to you.Key step
    Why?
    There could be a mistake on the ID. So you check everything.
    What you do
    Ask the office how the ID will arrive. Then check your name and all details carefully.
    Where?
    Pass-ServiceDirectly with the named service
    In detail

    Check delivery and details

    For an existing application clarify delivery with the authority and check the details on the document.

    SourceWiener Pass-Service
    Wiener Pass-Service

    Stadt Wien · retrieved on 09/10/2026

    Open original source

Depending on your situation, this is added

  • Report the loss to the passport office
  • Report the theft to the police
  • Plan who goes with the child
Use the questions to find out which of these apply to you
Tailored to you

What applies to you?

Answer a few short questions. The steps change right away: what does not apply to you drops out.

Question 1 of at most 5

Do you have Austrian citizenship?

What is meant? Citizenship means which country you legally belong to. Are you an Austrian citizen?

Do you hold Austrian citizenship?
  • No sign-up needed
  • Nothing is sent to authorities
  • You submit applications yourself

Frequently asked questions

Can I do this online?

1 of 7 possible steps mention an online channel in their text. Requirements are in the official source.

What does it cost?

No costs are recorded for these steps in the linked sources. Fees may still apply.

Do I need an einfach.wien account?

No. The plan works without registration; answers stay in your browser.

Does einfach.wien submit my application?

No. einfach.wien helps you prepare and links official channels. You submit applications yourself to the responsible service.

What this page is based on

The information is based on official sources. einfach.wien is a private project; the content has not been professionally reviewed. All information without guarantee, no legal advice. The responsible office is always authoritative.

SourcePersonalausweis: Neuausstellung
Personalausweis: Neuausstellung

Bundesministerium für Inneres · retrieved on 09/10/2026

Open original source
SourcePersonalausweis für Minderjährige
Personalausweis für Minderjährige

Bundesministerium für Inneres · retrieved on 09/10/2026

Open original source
SourceWiener Pass-Service
Wiener Pass-Service

Stadt Wien · retrieved on 09/10/2026

Open original source

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