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TopicsSee all 154 plans
  • Arriving & residence
  • Housing
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  • Money & pension
  • Health & care
  • IDs & documents
  • Getting around & daily life
  • School, study & German
ToolsNo sign-up, free of charge
  • Understand a letterTake a photo or paste the text. You learn who is writing, what they want and by when.
  • Fill in a formExplained field by field, for example the registration form or the housing allowance application.
  • What am I entitled to?A few questions, then you see which support may apply to you.
  • Find an officeWho is responsible for what? With address, opening hours and map.
  • Remember deadlinesAdd a date and get a reminder by e-mail or in your calendar.
  • Words explained simplyOfficial German like “Bescheid” or “Frist” in everyday words.
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  4. View your ELGA health records
Health & care

View your ELGA health records

Official name: Prepare access to ELGA records

ELGA is the electronic health record in Austria. Some of your medical reports are stored there. Here you see how to look at them yourself or get help with it.

Check what applies to me

No account · Answers stay in your browser

Steps
4 key steps, up to 16 depending on your situation
For you
5 short questions, then you see your steps
Main office
ELGA-Ombudsstelle
Costs
none named in the sources
Online
possible for 5 of 16 steps
What applies to you?How it worksFrequently asked questionsSourcesSimilar plans

How it works

These are the key steps, in the right order. Answer the short questions; then you see exactly what applies to you and what is added.

  1. 1Decide what you want to see in ELGAAccess means you look at your data. ELGA has different parts. For example medical reports, your medicines and a list of who looked at your data.Key step
    Why?
    If you know what you want to see, you find it faster. Each part is a separate request.
    What you do
    This works through the health portal or with help from the ELGA-Ombudsstelle. Do not enter health data here.
    Where?
    Gesundheitsportal / ELGA-OmbudsstelleDirectly with the named service
    In detail

    Separate ELGA access and requested scope

    Finding overview, specific findings, eMedication and access log are different matters. Preparation only here; enter no health data.

    SourceELGA und Zugang zum Gesundheitsportal
    ELGA und Zugang zum Gesundheitsportal

    Gesundheitsportal · retrieved on 10/10/2026

    Open original source
  2. 2Choose the portal or the OmbudsstelleThere are two ways. You look online in the portal yourself. Or the Ombudsstelle helps you. An Ombudsstelle is an office that helps you with your rights.Key step
    Why?
    Do you not have working online access? Then the Ombudsstelle helps you.
    What you do
    For technical questions about login, the ELGA-Serviceline helps. This is a phone hotline.
    Where?
    ELGA-Serviceline / OmbudsstelleDirectly with the named service
    In detail

    Choose own portal access or ombuds assistance

    Without working personal digital access the official ombuds route is possible. ELGA service line handles technical access questions.

    SourceELGA-Ombudsstelle Wien: Zuständigkeit und sichere Anfragen
    ELGA-Ombudsstelle Wien: Zuständigkeit und sichere Anfragen

    Stadt Wien · retrieved on 10/10/2026

    Open original source
  3. 3Log in with ID AustriaLogin means you sign in online. For this you need ID Austria. This is your digital ID.Key step
    Why?
    Without logging in you cannot see your data yourself.
    What you do
    If you have problems, call the ELGA-Serviceline: 0501244411. It is open Monday to Friday from 7 to 17 o'clock. Do not enter login details here.
    Where?
    ELGA-ServicelineDirectly with the named service
    In detail

    Clarify technical portal access directly

    Use your own ID Austria and official login. For problems call ELGA service line 0501244411 Monday–Friday 7–17. Enter no credentials, findings or identities here.

    SourceELGA-Ombudsstelle Wien: Zuständigkeit und sichere Anfragen
    ELGA-Ombudsstelle Wien: Zuständigkeit und sichere Anfragen

    Stadt Wien · retrieved on 10/10/2026

    Open original source
  4. 4View your data in the portalNow you look at your data in the official portal. A portal is a website.Key step
    Why?
    Then you see what is stored. The reports in ELGA are not the same as the originals at the doctor.
    What you do
    Sign in and choose the part you want to see. You cannot see other people's data through the app.
    Where?
    Amtliches GesundheitsportalDirectly with the named service
    In detail

    Access own ELGA in the official portal

    View requested area and actual entries in the official portal. ELGA findings and original provider documentation differ. No access to another persons data through the app.

    SourceELGA und Zugang zum Gesundheitsportal
    ELGA und Zugang zum Gesundheitsportal

    Gesundheitsportal · retrieved on 10/10/2026

    Open original source

Depending on your situation, this is added

  • Check if you already asked
  • Find the Ombudsstelle for your state
  • Check if you may act for someone
  • Find the right proof of authority
  • Prepare the form and an ID copy
  • Collect papers for acting for someone
  • Read carefully what you agree to
  • Get all papers ready
  • Ask about a missing report
  • Ask a doctor to explain your reports
  • Send the missing papers
  • Wait for the answer
Use the questions to find out which of these apply to you
Tailored to you

What applies to you?

Answer a few short questions. The steps change right away: what does not apply to you drops out.

Question 1 of at most 5

How far along are you with your ELGA request?

What is meant? How far along are you? Are you preparing, or have you already sent the request?

What is the access or printout stage?
  • No sign-up needed
  • Nothing is sent to authorities
  • You submit applications yourself

Frequently asked questions

Can I do this online?

5 of 16 possible steps mention an online channel in their text. Requirements are in the official source.

What does it cost?

No costs are recorded for these steps in the linked sources. Fees may still apply.

Do I need an einfach.wien account?

No. The plan works without registration; answers stay in your browser.

Does einfach.wien submit my application?

No. einfach.wien helps you prepare and links official channels. You submit applications yourself to the responsible service.

What this page is based on

The information is based on official sources. einfach.wien is a private project; the content has not been professionally reviewed. All information without guarantee, no legal advice. The responsible office is always authoritative.

SourceELGA und Zugang zum Gesundheitsportal
ELGA und Zugang zum Gesundheitsportal

Gesundheitsportal · retrieved on 10/10/2026

Open original source
SourceELGA-Ombudsstelle Wien: Zuständigkeit und sichere Anfragen
ELGA-Ombudsstelle Wien: Zuständigkeit und sichere Anfragen

Stadt Wien · retrieved on 10/10/2026

Open original source
SourceAusübung meiner ELGA-Teilnahmerechte · Formular Version3.0
Ausübung meiner ELGA-Teilnahmerechte · Formular Version3.0

Gesundheitsportal / ELGA-Ombudsstelle · retrieved on 10/10/2026

Open original source
SourceELGA: eBefund · Stand9.9.2026
ELGA: eBefund · Stand9.9.2026

Gesundheitsportal · retrieved on 10/10/2026

Open original source

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