Number plates lost or stolen · einfach.wien
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  1. Home
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Transport & mobility

Number plates lost or stolen

Official name: Lost or stolen registration plates

Number plates (Kennzeichentafeln) are the signs with the number on your car. Are they lost or stolen? Then report it to the police right away. After that you get new plates at the registration office (Zulassungsstelle).

Check what applies to me

No account · Answers stay in your browser

Steps
7 key steps, up to 22 depending on your situation
For you
5 short questions, then you see your steps
Main office
Vehicle registration service
Costs
none named in the sources
Online
possible for 8 of 22 steps
What applies to you?How it worksFrequently asked questionsSourcesSimilar plans

How it works

These are the key steps, in the right order. Answer the short questions; then you see exactly what applies to you and what is added.

  1. 1Handle the report and new plates separatelyThis is about lost or stolen plates. The car is registered in Austria. The Zulassungsstelle is the office for car registration.Key step
    Why?
    These are two separate things: the report to the police and the new plates. Whether you may drive is yet another question.
    What you do
    You go to the police and the registration office yourself. The app does not report anything and gives no permission to drive.
    Where?
    Polizei / Vehicle registration serviceDirectly with the named service
    In detail

    Handle report and replacement separately

    This route organises lost or stolen plates of an Austrian-registered vehicle. Police report, new plates and actual driving permission are separate matters. No report, driving permission or plate assignment by app.

    SourceKFG§51: Verlust, Anzeigenbestätigung, anderes Kennzeichen und Ersatzzeit
    KFG§51: Verlust, Anzeigenbestätigung, anderes Kennzeichen und Ersatzzeit

    Rechtsinformationssystem des Bundes · retrieved on 10/10/2026

    Open original source
  2. 2Report the loss to the police right awayA report (Anzeige) is a notice to the police. There you say that your plate is gone.Key step
    Why?
    You must report the loss right away. Even if you notice it abroad. Do not wait.
    What you do
    Go to the police or call them. The lost-property office is not the right way here. Keep the confirmation of the report safe.
    Where?
    PolizeiDirectly with the named service
    In detail

    Personally report loss or theft promptly to police

    Plate loss is exception to general lost-property route. Promptly contact police or relevant security service, including when noticed abroad. Additional week period is no invitation to wait. Personally retain actual report and confirmation.

    SourceKFG§51: Verlust, Anzeigenbestätigung, anderes Kennzeichen und Ersatzzeit
    KFG§51: Verlust, Anzeigenbestätigung, anderes Kennzeichen und Ersatzzeit

    Rechtsinformationssystem des Bundes · retrieved on 10/10/2026

    Open original source
  3. 3Get the confirmation from the policeThe report confirmation is a paper from the police. It shows that you reported the loss.Key step
    Why?
    According to KFG§51 you only get new plates if you hand in this confirmation.
    What you do
    Ask the registration office in which form it needs the confirmation. A normal lost-property report is not enough.
    Where?
    Polizei / Vehicle registration serviceDirectly with the named service

    What you need

    • Actual loss or theft report and confirmation
      Document explained

      Directly review required surrender route.

      Requirement
      Required when applicable
      Submission format
      Clarify format with the service
      Translation
      No specific rule recorded; clarify foreign-language records with the service.
      Authentication
      No specific rule recorded; clarify need before obtaining records.
      Recency
      No fixed age limit recorded; clarify currency with the service.
      SourceKFG§51: Verlust, Anzeigenbestätigung, anderes Kennzeichen und Ersatzzeit
      KFG§51: Verlust, Anzeigenbestätigung, anderes Kennzeichen und Ersatzzeit

      Rechtsinformationssystem des Bundes · retrieved on 10/10/2026

      Open original source
    In detail

    Agree actual report confirmation and surrender

    KFG§ 51 links new-plate issue to surrender of report confirmation. Directly review actual confirmation and permitted form with registration service; do not use general lost-property entry as substitute.

    SourceKFG§51: Verlust, Anzeigenbestätigung, anderes Kennzeichen und Ersatzzeit
    KFG§51: Verlust, Anzeigenbestätigung, anderes Kennzeichen und Ersatzzeit

    Rechtsinformationssystem des Bundes · retrieved on 10/10/2026

    Open original source
  4. 4Find the right ZulassungsstelleRegistration offices are often at insurance companies. Only certain offices may do this for your district.Key step
    Why?
    Not every insurance branch is automatically right. This way you do not go there for nothing.
    What you do
    Find the right office through the officially linked VVO route. Or ask directly. Do not enter your address into the app.
    Where?
    Vehicle registration serviceDirectly with the named service
    In detail

    Check registration service authorised for actual residence district

    Establish actual relevant service through officially linked VVO route or directly. Do not assign every insurance branch without review; no residential address in app.

    SourceNeue Kennzeichen nach Verlust/Diebstahl: konkreter Ersatzweg und Unterlagen
    Neue Kennzeichen nach Verlust/Diebstahl: konkreter Ersatzweg und Unterlagen

    oesterreich.gv.at / Mobilitätsministerium · retrieved on 10/10/2026

    Legal basis: named on the source: Kraftfahrgesetz (KFG); Zulassungsstellenverordnung (ZustV) (read on 2026-10-12; not a legal assessment of your case)

    Open original source
  5. 5Have your ID and registration papers readyYou need an ID with a photo. And both parts of the Zulassungsbescheinigung. That is the paper of your car registration.Key step
    Why?
    You also need proof of approval, for example a Typenschein or COC. You only need the one that fits your car.
    What you do
    Get all papers ready. Ask the registration office whether an original or a copy is needed.
    Where?
    Vehicle registration serviceDirectly with the named service

    What you need

    • Applicant official photo ID
      Document explained

      Directly review actually relevant evidence and form.

      Requirement
      Required when applicable
      Submission format
      Clarify format with the service
      Translation
      No specific rule recorded; clarify foreign-language records with the service.
      Authentication
      No specific rule recorded; clarify need before obtaining records.
      Recency
      No fixed age limit recorded; clarify currency with the service.
      SourceNeue Kennzeichen nach Verlust/Diebstahl: konkreter Ersatzweg und Unterlagen
      Neue Kennzeichen nach Verlust/Diebstahl: konkreter Ersatzweg und Unterlagen

      oesterreich.gv.at / Mobilitätsministerium · retrieved on 10/10/2026

      Legal basis: named on the source: Kraftfahrgesetz (KFG); Zulassungsstellenverordnung (ZustV) (read on 2026-10-12; not a legal assessment of your case)

      Open original source
    • Registration certificate: both parts
      Document explained

      Clarify missing documents directly with the office.

      Requirement
      Required when applicable
      Submission format
      Clarify format with the service
      Translation
      No specific rule recorded; clarify foreign-language records with the service.
      Authentication
      No specific rule recorded; clarify need before obtaining records.
      Recency
      No fixed age limit recorded; clarify currency with the service.
      SourceNeue Kennzeichen nach Verlust/Diebstahl: konkreter Ersatzweg und Unterlagen
      Neue Kennzeichen nach Verlust/Diebstahl: konkreter Ersatzweg und Unterlagen

      oesterreich.gv.at / Mobilitätsministerium · retrieved on 10/10/2026

      Legal basis: named on the source: Kraftfahrgesetz (KFG); Zulassungsstellenverordnung (ZustV) (read on 2026-10-12; not a legal assessment of your case)

      Open original source
    • Exactly relevant approval evidence or approval document
      Document explained

      Directly confirm relevant alternative with service.

      Requirement
      Required when applicable
      Submission format
      Clarify format with the service
      Translation
      No specific rule recorded; clarify foreign-language records with the service.
      Authentication
      No specific rule recorded; clarify need before obtaining records.
      Recency
      No fixed age limit recorded; clarify currency with the service.
      SourceNeue Kennzeichen nach Verlust/Diebstahl: konkreter Ersatzweg und Unterlagen
      Neue Kennzeichen nach Verlust/Diebstahl: konkreter Ersatzweg und Unterlagen

      oesterreich.gv.at / Mobilitätsministerium · retrieved on 10/10/2026

      Legal basis: named on the source: Kraftfahrgesetz (KFG); Zulassungsstellenverordnung (ZustV) (read on 2026-10-12; not a legal assessment of your case)

      Open original source
    In detail

    Organise ID, both registration parts and relevant approval evidence

    Prepare applicant photo ID, both registration certificate parts and exactly relevant approval evidence. Type certificate, individual approval, COC or database or approval record are vehicle-specific alternatives; no universal duty to all simultaneously. Agree form directly.

    SourceNeue Kennzeichen nach Verlust/Diebstahl: konkreter Ersatzweg und Unterlagen
    Neue Kennzeichen nach Verlust/Diebstahl: konkreter Ersatzweg und Unterlagen

    oesterreich.gv.at / Mobilitätsministerium · retrieved on 10/10/2026

    Legal basis: named on the source: Kraftfahrgesetz (KFG); Zulassungsstellenverordnung (ZustV) (read on 2026-10-12; not a legal assessment of your case)

    Open original source
  6. 6Pick up your new platesNow you go to the registration office with all papers. There you get the new plates.Key step
    Why?
    This preparation is not yet a registration. It is also no permission to drive.
    What you do
    Bring the checked papers yourself. Complete the replacement directly on site.
    Where?
    Vehicle registration serviceDirectly with the named service
    In detail

    Carry out confirmed own replacement route

    Personally take confirmed evidence to responsible registration service and carry out actual replacement. This is organisational preparation, no official registration or driving authority.

    SourceNeue Kennzeichen nach Verlust/Diebstahl: konkreter Ersatzweg und Unterlagen
    Neue Kennzeichen nach Verlust/Diebstahl: konkreter Ersatzweg und Unterlagen

    oesterreich.gv.at / Mobilitätsministerium · retrieved on 10/10/2026

    Legal basis: named on the source: Kraftfahrgesetz (KFG); Zulassungsstellenverordnung (ZustV) (read on 2026-10-12; not a legal assessment of your case)

    Open original source
  7. 7Check the new plates and papersYou have received new plates and papers. Now you look at them carefully.Key step
    Why?
    This way you notice a mistake early. Then you can sort it out right away.
    What you do
    Compare the number on the plates and in the papers. If something is wrong, ask the office directly.
    Where?
    Vehicle registration serviceDirectly with the named service
    In detail

    Check new plates and registration records

    Review plates actually received and corresponding records before use; clarify discrepancies directly with service. App grants no automatic driving authority.

    SourceNeue Kennzeichen nach Verlust/Diebstahl: konkreter Ersatzweg und Unterlagen
    Neue Kennzeichen nach Verlust/Diebstahl: konkreter Ersatzweg und Unterlagen

    oesterreich.gv.at / Mobilitätsministerium · retrieved on 10/10/2026

    Legal basis: named on the source: Kraftfahrgesetz (KFG); Zulassungsstellenverordnung (ZustV) (read on 2026-10-12; not a legal assessment of your case)

    Open original source

Depending on your situation, this is added

  • Check how far along you are
  • Work out if lost or stolen
  • Sort out the report if lost abroad
  • Check how the car may be moved
  • Check how your car is registered
  • Know that you get a new number
  • Keep the remaining plate ready
  • Check if you need a Pickerl
  • Give another person written permission
  • Ask what the new plates cost
  • Get the new plates soon
  • Plan your visit to the Zulassungsstelle
  • Follow your request for new plates
  • Bring missing papers in time
  • Report a plate you found again
Use the questions to find out which of these apply to you
Tailored to you

What applies to you?

Answer a few short questions. The steps change right away: what does not apply to you drops out.

Question 1 of at most 5

How far along are you with your new number plates?

What is meant? How far along are you? Have you already made a report or applied for new plates?

What is your actual replacement matter stage?
  • No sign-up needed
  • Nothing is sent to authorities
  • You submit applications yourself

Frequently asked questions

Can I do this online?

8 of 22 possible steps mention an online channel in their text. Requirements are in the official source.

What does it cost?

No costs are recorded for these steps in the linked sources. Fees may still apply.

Do I need an einfach.wien account?

No. The plan works without registration; answers stay in your browser.

Does einfach.wien submit my application?

No. einfach.wien helps you prepare and links official channels. You submit applications yourself to the responsible service.

What this page is based on

The information is based on official sources. einfach.wien is a private project; the content has not been professionally reviewed. All information without guarantee, no legal advice. The responsible office is always authoritative.

SourceKFG§51: Verlust, Anzeigenbestätigung, anderes Kennzeichen und Ersatzzeit
KFG§51: Verlust, Anzeigenbestätigung, anderes Kennzeichen und Ersatzzeit

Rechtsinformationssystem des Bundes · retrieved on 10/10/2026

Open original source
SourceNeue Kennzeichen nach Verlust/Diebstahl: konkreter Ersatzweg und Unterlagen
Neue Kennzeichen nach Verlust/Diebstahl: konkreter Ersatzweg und Unterlagen

oesterreich.gv.at / Mobilitätsministerium · retrieved on 10/10/2026

Legal basis: named on the source: Kraftfahrgesetz (KFG); Zulassungsstellenverordnung (ZustV) (read on 2026-10-12; not a legal assessment of your case)

Open original source
SourceVerlustanzeige: Polizeiausnahme und Kennzeichenersatz ab Verlusttag
Verlustanzeige: Polizeiausnahme und Kennzeichenersatz ab Verlusttag

oesterreich.gv.at / zuständige Bundesministerien · retrieved on 10/10/2026

Open original source

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