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  • Words explained simplyOfficial German like “Bescheid” or “Frist” in everyday words.
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Housing & moving

Have a rental contract checked first

Official name: Obtain advice on your rental contract draft

A rental contract sets out how you rent a flat. Before you sign, you can have it checked. The MieterHilfe in Vienna does this for free. This plan helps you prepare the advice.

Check what applies to me

No account · Answers stay in your browser

Steps
7 key steps, up to 14 depending on your situation
For you
5 short questions, then you see your steps
Main office
MieterHilfe
Costs
none named in the sources
Online
possible for 2 of 14 steps
What applies to you?How it worksFrequently asked questionsSourcesSimilar plans

How it works

These are the key steps, in the right order. Answer the short questions; then you see exactly what applies to you and what is added.

  1. 1Have the draft checked before signingA draft is a contract that is not yet signed. The MieterHilfe is an advice service for people who live in Vienna.Key step
    Why?
    It checks rental contracts for free. This applies to private, subsidised and council flats.
    What you do
    The advice does not automatically say whether the contract is valid. Do not upload contract files to the app.
    Where?
    MieterHilfeDirectly with the named service
    In detail

    Prepare draft advice without automatic contract approval

    MieterHilfe reviews rental contracts free for Viennese residents in private, subsidised and municipal housing. Advice here decides no validity, withdrawal, termination or repayment; no contract files or other financial profiles in app.

    SourceMieterHilfe: kostenloser Weg zum Mietvertrag
    MieterHilfe: kostenloser Weg zum Mietvertrag

    Wohnservice Wien · retrieved on 11/10/2026

    Open original source
  2. 2Put the draft and extra pages togetherAttachments are extra pages that belong to the contract.Key step
    Why?
    The advice can only check what it sees.
    What you do
    Have the draft ready with all attachments. No draft yet? Then talk about your question first.
    Where?
    Own preparationDirectly with the named service

    What you need

    • Existing own draft with attachments
      Document explained

      Private preparation recommendation; confirm actual presentation form with MieterHilfe. No universal original duty.

      Requirement
      Optional / if available
      Submission format
      Clarify format with the service
      Translation
      No specific rule recorded; clarify foreign-language records with the service.
      Authentication
      No specific rule recorded; clarify need before obtaining records.
      Recency
      No fixed age limit recorded; clarify currency with the service.
      SourceMieterHilfe: individuelle Vertragsprüfung und Unterlagenaufbewahrung
      MieterHilfe: individuelle Vertragsprüfung und Unterlagenaufbewahrung

      Wohnservice Wien · retrieved on 11/10/2026

      Open original source
    In detail

    Organise your existing draft and attachments

    Privately have your existing draft, attachments and amendments ready. If draft missing, first discuss question and actual review need; mark no completed review of missing text. Retention recommendation is no universal first-contact mandatory list.

    SourceMieterHilfe: individuelle Vertragsprüfung und Unterlagenaufbewahrung
    MieterHilfe: individuelle Vertragsprüfung und Unterlagenaufbewahrung

    Wohnservice Wien · retrieved on 11/10/2026

    Open original source
  3. 3Collect your questions about the contractHere you collect your questions about the contract. For example about rent, deposit or notice. The deposit is money you leave as security.Key step
    Why?
    This way the advice can help in a focused way.
    What you do
    Also write down questions about the term and upkeep. Numbers from checklists do not apply to every contract. Have your draft checked.
    Where?
    MieterHilfeDirectly with the named service
    In detail

    Collect your actual clause questions

    Collect own questions on rent, indexation, deposit, term, termination, maintenance and return. Use no undated checklist figures as current universal contract rule; obtain professional review of individual draft.

    SourceMieterHilfe: individuelle Vertragsprüfung und Unterlagenaufbewahrung
    MieterHilfe: individuelle Vertragsprüfung und Unterlagenaufbewahrung

    Wohnservice Wien · retrieved on 11/10/2026

    Open original source
  4. 4Call or go there in personThis is about how you reach the MieterHilfe.Key step
    Why?
    Phone and visits have different times.
    What you do
    Phone: +43 1 4000 8000, Mon to Fri 9 to 17. In person: Guglgasse 7–9, 1030 Wien. Mon, Tue, Thu, Fri 9 to 17 without appointment, Wed 9 to 13. Check for exceptions first.
    Where?
    MieterHilfeDirectly with the named service
    In detail

    Use separate telephone and in-person advice times

    Telephone +43 1 4000 8000 Mon–Fri 09:00–17:00. In person Guglgasse 7–9, 1030 Vienna: Mon/Tue/Thu/Fri 09:00–17:00 without appointment, Wednesday 09:00–13:00. Review current exceptions before visit. The appointment requirement of Wohnberatung Wien does not apply to MieterHilfe. An immediate full review is not guaranteed.

    SourceMieterHilfe: getrennte Telefon- und persönliche Beratungszeiten
    MieterHilfe: getrennte Telefon- und persönliche Beratungszeiten

    Wohnservice Wien · retrieved on 11/10/2026

    Open original source
  5. 5Think about when you want to signThis is about time. When do you want to sign? And is there already a deadline? A deadline is a last day.Key step
    Why?
    It is best to sort out open questions before your decision.
    What you do
    Note your planned date. A deadline from a letter still applies. The advice does not extend it.
    Where?
    MieterHilfeDirectly with the named service
    In detail

    Distinguish your planned decision from actual deadlines

    Privately note your planned signature date and discuss unclear questions before your own decision. Separately observe existing deadline in actual letter; advice extends none. Claim no universal statutory prior-review deadline or waiting time.

    SourceMieterHilfe: getrennte Telefon- und persönliche Beratungszeiten
    MieterHilfe: getrennte Telefon- und persönliche Beratungszeiten

    Wohnservice Wien · retrieved on 11/10/2026

    Open original source
  6. 6Get ready for the consultationHere you get ready for the advice.Key step
    Why?
    Being well prepared helps you get more out of the talk.
    What you do
    Bring the draft, questions and attachments yourself. The advice is free. But it does not guarantee the contract. It also does not represent you in court.
    Where?
    MieterHilfeDirectly with the named service
    In detail

    Prepare your confirmed draft advice

    Privately have actual own draft, questions and agreed attachments ready and personally bring to advice. Free advice is no contract guarantee and assumes no later court representation or costs.

    SourceMieterHilfe: kostenloser Weg zum Mietvertrag
    MieterHilfe: kostenloser Weg zum Mietvertrag

    Wohnservice Wien · retrieved on 11/10/2026

    Open original source
  7. 7Write down what was discussedAfter the advice you write down what was discussed.Key step
    Why?
    This way you can decide calmly.
    What you do
    Note changes and open questions. You decide yourself whether to sign. Nothing happens automatically.
    Where?
    MieterHilfeDirectly with the named service
    In detail

    Organise own open points and decision after advice

    Privately record actually discussed amendments and open questions. Personally make your contract decision or use further individual advice; no automatic conclusion.

    SourceMieterHilfe: individuelle Vertragsprüfung und Unterlagenaufbewahrung
    MieterHilfe: individuelle Vertragsprüfung und Unterlagenaufbewahrung

    Wohnservice Wien · retrieved on 11/10/2026

    Open original source

Depending on your situation, this is added

  • Check if it is about your flat
  • Note what has already happened
  • Agree what gets checked and how
  • Continue your existing contact
  • Clarify cases where you signed or paid
  • Get help with a dispute or letter
  • Sort out a different contract
Use the questions to find out which of these apply to you
Tailored to you

What applies to you?

Answer a few short questions. The steps change right away: what does not apply to you drops out.

Question 1 of at most 5

How far along are you with your rental contract?

What is meant? How far along are you? Do you only have a draft, or have you already signed, paid or have a dispute?

What is your own contract and advice stage?
  • No sign-up needed
  • Nothing is sent to authorities
  • You submit applications yourself

Frequently asked questions

Can I do this online?

2 of 14 possible steps mention an online channel in their text. Requirements are in the official source.

What does it cost?

No costs are recorded for these steps in the linked sources. Fees may still apply.

Do I need an einfach.wien account?

No. The plan works without registration; answers stay in your browser.

Does einfach.wien submit my application?

No. einfach.wien helps you prepare and links official channels. You submit applications yourself to the responsible service.

What this page is based on

The information is based on official sources. einfach.wien is a private project; the content has not been professionally reviewed. All information without guarantee, no legal advice. The responsible office is always authoritative.

SourceMieterHilfe: kostenloser Weg zum Mietvertrag
MieterHilfe: kostenloser Weg zum Mietvertrag

Wohnservice Wien · retrieved on 11/10/2026

Open original source
SourceMieterHilfe: getrennte Telefon- und persönliche Beratungszeiten
MieterHilfe: getrennte Telefon- und persönliche Beratungszeiten

Wohnservice Wien · retrieved on 11/10/2026

Open original source
SourceMieterHilfe: individuelle Vertragsprüfung und Unterlagenaufbewahrung
MieterHilfe: individuelle Vertragsprüfung und Unterlagenaufbewahrung

Wohnservice Wien · retrieved on 11/10/2026

Open original source

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