Get back overpaid prescription fees
Official name: Prepare prescription cost credit matter
For medicine from a doctor you often pay a Rezeptgebühr at the pharmacy. If you paid too much, you may have a credit. This plan shows you how to sort it out calmly, step by step.
No account · Answers stay in your browser
- Steps
- 6 key steps, up to 16 depending on your situation
- For you
- 5 short questions, then you see your steps
- Main office
- ÖGK
- Costs
- none named in the sources
- Online
- possible for 3 of 16 steps
How it works
These are the key steps, in the right order. Answer the short questions; then you see exactly what applies to you and what is added.
Learn how a credit worksA credit is money that is counted in your favour. Amounts you paid too much usually count toward later caps. A cap is the highest amount you have to pay.Key step
- Why?
- This way you know what to expect. A payment is a separate process. Not every extra amount is paid back right away.
- What you do
- The ÖGK, the Austrian health insurance fund, is in charge. The app does not read any account. It also does not start any payment.
- Where?
- ÖGKDirectly with the named service
In detail
Distinguish credit and possible payment
Excess paid countable amounts generally count toward later caps. Payment is separate confirmed procedure, no immediate refund for every excess. The app reads no account and initiates no payment.
SourceRRZ2008 · 14. Änderung avsv55/2025, ab1.1.2026
RRZ2008 · 14. Änderung avsv55/2025, ab1.1.2026Dachverband / RIS · retrieved on 10/10/2026
Legal basis: named on the source: 14. Änderung der Richtlinien für die Befreiung von der Rezeptgebühr 2008 – RRZ 2008 (RRZ 2008 (avsv Nr. 55/2025)) (read on 2026-10-12; not a legal assessment of your case)
Open original sourceAsk if there really is a creditThis is about two questions. Is there really a credit? And is it for you, for a person you represent, or after a death?Key step
- Why?
- An estimate is not enough. The number of medicine packs alone is not enough either. Being related alone also gives you no right.
- What you do
- Have the ÖGK confirm the credit balance directly. Also clarify there which person case applies.
- Where?
- ÖGKDirectly with the named service
In detail
Officially review actual credit and person case
Confirm official credit balance and own, represented or death case directly. Infer no entitlement solely from pack count, kinship or estimated excess payment.
SourceRRZ2008 · 14. Änderung avsv55/2025, ab1.1.2026
RRZ2008 · 14. Änderung avsv55/2025, ab1.1.2026Dachverband / RIS · retrieved on 10/10/2026
Legal basis: named on the source: 14. Änderung der Richtlinien für die Befreiung von der Rezeptgebühr 2008 – RRZ 2008 (RRZ 2008 (avsv Nr. 55/2025)) (read on 2026-10-12; not a legal assessment of your case)
Open original sourceCheck the year of the creditA calendar year goes from January to December. Here you match the credit to the right year. Anrechnung means: the money has already been used.Key step
- Why?
- Maybe the credit was already used for a later year. Or it was already paid out. Then you do not ask for it again.
- What you do
- Compare the official amount with the right year. If you have questions, the ÖGK can help you directly.
- Where?
- ÖGKDirectly with the named service
In detail
Review affected calendar year and prior counting
Match official amount to actual affected year. Request no same payment again if credit already counted toward later-year cap or was paid.
SourceREGO-Guthaben · aktuell verlinkte Formularfassung101219
REGO-Guthaben · aktuell verlinkte Formularfassung101219Dachverband Sozialversicherung · retrieved on 10/10/2026
Open original sourceFill in the credit formThe Guthabenformular is a form from the insurer. You use it to ask for your credit.Key step
- Why?
- With the right form, the ÖGK can handle your case. Your signature shows: the details are correct.
- What you do
- Check if the linked 2019 version is still valid. Enter your details and bank details only in the official form. Sign it yourself, and add the agreed proof if you represent someone.
- Where?
- ÖGKDirectly with the named service
What you need
- Relevant complete signed credit form
Document explained
Confirm current appropriate version.
- Requirement
- Required when applicable
- Submission format
- Original
- Translation
- No specific rule recorded; clarify foreign-language records with the service.
- Authentication
- No specific rule recorded; clarify need before obtaining records.
- Recency
- No fixed age limit recorded; clarify currency with the service.
SourceREGO-Guthaben · aktuell verlinkte Formularfassung101219
REGO-Guthaben · aktuell verlinkte Formularfassung101219Dachverband Sozialversicherung · retrieved on 10/10/2026
Open original source - Specifically agreed representation evidence
Document explained · Depends on your case
Only if actually needed.
- Requirement
- Check for your case
- Submission format
- Clarify format with the service
- Translation
- No specific rule recorded; clarify foreign-language records with the service.
- Authentication
- No specific rule recorded; clarify need before obtaining records.
- Recency
- No fixed age limit recorded; clarify currency with the service.
SourceREGO-Guthaben · aktuell verlinkte Formularfassung101219
REGO-Guthaben · aktuell verlinkte Formularfassung101219Dachverband Sozialversicherung · retrieved on 10/10/2026
Open original source
In detail
Personally prepare relevant credit form
Confirm currently linked 2019 form version directly. Enter own personal and bank details only officially and sign yourself. For representation add specifically agreed evidence; enter no bank details here.
SourceREGO-Guthaben · aktuell verlinkte Formularfassung101219
REGO-Guthaben · aktuell verlinkte Formularfassung101219Dachverband Sozialversicherung · retrieved on 10/10/2026
Open original sourceGet everything ready to applyNow you have everything together. You only ask for credit that is really still there.Key step
- Why?
- The receipt is your proof. With it you can show later that you sent your application.
- What you do
- Send it yourself through the confirmed route. Keep the receipt safe. The app sends nothing and pays nothing.
- Where?
- ÖGKDirectly with the named service
In detail
Keep confirmed credit matter ready for own submission
Personally request only actual still-available credit through confirmed official route and retain receipt. The app sends no application, determines no entitlement and pays no credit.
SourceRRZ2008 · 14. Änderung avsv55/2025, ab1.1.2026
RRZ2008 · 14. Änderung avsv55/2025, ab1.1.2026Dachverband / RIS · retrieved on 10/10/2026
Legal basis: named on the source: 14. Änderung der Richtlinien für die Befreiung von der Rezeptgebühr 2008 – RRZ 2008 (RRZ 2008 (avsv Nr. 55/2025)) (read on 2026-10-12; not a legal assessment of your case)
Open original sourceCheck how far your application isHere you follow your application. You check how far along it is.Key step
- Why?
- This way you do not send the same amount twice. It saves you extra work.
- What you do
- Check your receipt. See if there is already an answer from the ÖGK.
- Where?
- ÖGKDirectly with the named service
In detail
Follow existing credit matter and official status
Review own receipt and actual response rather than submit same amount again.
SourceRezeptgebührenbefreiung und Obergrenze · 2026
Rezeptgebührenbefreiung und Obergrenze · 2026ÖGK · retrieved on 10/10/2026
Legal basis: named on the source: Kriegsopferversorgungsgesetz; Heeresversorgungsgesetz; Opferfürsorgegesetz; Freiwilligengesetz; Krankenanstaltengesetz (read on 2026-10-12; not a legal assessment of your case)
Open original source
Depending on your situation, this is added
- Check if a request is already running
- Check who keeps your account
- Check when you can apply
- Check the timing after a death
- Check if you may represent the person
- Check who is entitled after a death
- Collect the papers about the death
- Choose online or by post
- Send the ÖGK what is missing
- Check the ÖGK's statement
Frequently asked questions
Can I do this online?
3 of 16 possible steps mention an online channel in their text. Requirements are in the official source.
What does it cost?
No costs are recorded for these steps in the linked sources. Fees may still apply.
Do I need an einfach.wien account?
No. The plan works without registration; answers stay in your browser.
Does einfach.wien submit my application?
No. einfach.wien helps you prepare and links official channels. You submit applications yourself to the responsible service.
What this page is based on
The information is based on official sources. einfach.wien is a private project; the content has not been professionally reviewed. All information without guarantee, no legal advice. The responsible office is always authoritative.
SourceRRZ2008 · 14. Änderung avsv55/2025, ab1.1.2026
Dachverband / RIS · retrieved on 10/10/2026
Legal basis: named on the source: 14. Änderung der Richtlinien für die Befreiung von der Rezeptgebühr 2008 – RRZ 2008 (RRZ 2008 (avsv Nr. 55/2025)) (read on 2026-10-12; not a legal assessment of your case)
Open original sourceSourceRezeptgebührenbefreiung und Obergrenze · 2026
ÖGK · retrieved on 10/10/2026
Legal basis: named on the source: Kriegsopferversorgungsgesetz; Heeresversorgungsgesetz; Opferfürsorgegesetz; Freiwilligengesetz; Krankenanstaltengesetz (read on 2026-10-12; not a legal assessment of your case)
Open original sourceSourceREGO-Guthaben · aktuell verlinkte Formularfassung101219
Dachverband Sozialversicherung · retrieved on 10/10/2026
Open original sourceSourceREGO-Guthaben nach Tod · aktuell verlinkte Formularfassung101219
Dachverband Sozialversicherung · retrieved on 10/10/2026
Open original source