Lost something: lost property office
Official name: Search for your own lost item in Vienna
You lost something in Vienna. Here you learn where you can look for it. A lost and found office keeps things that people found. In Vienna it is the Fundservice of the MA 48.
No account · Answers stay in your browser
- Steps
- 6 key steps, up to 13 depending on your situation
- For you
- 5 short questions, then you see your steps
- Main office
- MA 48 · Fundservice
- Costs
- Vienna specifies official photo ID for loss reporting and confirmation fees of 2.10 euros for a specific recipient, otherwise 23.10 euros.
- Online
- possible for 6 of 13 steps
How it works
These are the key steps, in the right order. Answer the short questions; then you see exactly what applies to you and what is added.
Check if you lost something yourselfThis is about your own things that you lost. For example a phone, a bag or keys.Key step
- Why?
- Some things have other routes. For example animals, ID documents, weapons or stolen things.
- What you do
- First check if your case fits here. An online loss report does not replace a new ID document.
- Where?
- MA 48 · FundserviceDirectly with the named service
In detail
Distinguish your lost-property search from special reports
This route organises only your non-official item without suspected theft. Animals, official documents, registration plates, weapons and others items have different responsible routes. An online loss report replaces no official substitute document.
SourceEtwas verloren oder gefunden? · MA-48-Information
Etwas verloren oder gefunden? · MA-48-InformationStadt Wien · MA 48 · retrieved on 11/10/2026
Open original sourceAsk first where you lost itThe place of loss is where you lost the thing. The operator is the company there, for example a shop.Key step
- Why?
- Many things first stay where they were found. This is often the fastest way to find them.
- What you do
- First ask where you last had the thing. Things found on Wiener Linien buses and trains go to the MA 48 Fundservice.
- Where?
- Betreiber / MA 48Directly with the named service
In detail
First review loss location and actual operator
First enquire where the item was last seen; many items are initially retained there. Wiener Linien items go to MA 48 property service, while other transport operators have their own routes. Do not assume immediate central recording of every item.
SourceVerlorene Gegenstände suchen: Wiener Fundservice
Verlorene Gegenstände suchen: Wiener FundserviceStadt Wien · MA 48 · retrieved on 11/10/2026
Open original sourceNote how to recognise your itemSearch details are things that help recognize your item. For example colour, brand or a sticker.Key step
- Why?
- With them, the lost and found office can find your item more easily.
- What you do
- Write down when and where you lost it. For a phone, the IMEI or SIM number can help. This is a number of the device.
- Where?
- Own preparationDirectly with the named service
What you need
- Your private identifying details and existing reference
Document explained
Organisation aid, no universal mandatory official attachment.
- Requirement
- Optional / if available
- Submission format
- Copy
- Translation
- No specific rule recorded; clarify foreign-language records with the service.
- Authentication
- No specific rule recorded; clarify need before obtaining records.
- Recency
- No fixed age limit recorded; clarify currency with the service.
SourceOnline-Fundamt: Suche, Meldung und Abholung
Online-Fundamt: Suche, Meldung und AbholungOnline-Fundamt Österreich · retrieved on 11/10/2026
Open original source
In detail
Privately organise identifying details
Privately prepare description, loss location or time and distinguishing features. Telephone device search may need serial, IMEI or SIM number and key search a spare-key number; only personally through the official search route, no device, key or address profiles in the navigator.
SourceVerlorene Gegenstände suchen: Wiener Fundservice
Verlorene Gegenstände suchen: Wiener FundserviceStadt Wien · MA 48 · retrieved on 11/10/2026
Open original sourceSearch the online lost-and-foundThe Online-Fundamt is a website. There you can search for found items.Key step
- Why?
- This way you can check yourself whether your item is already there. A loss report there is free.
- What you do
- Search the website for your item. No result does not mean it is gone. Wiener Linien finds take about three working days to get there.
- Where?
- MA 48 · FundserviceDirectly with the named service
In detail
Personally review official database search
For recorded items personally search the official online property database, optionally create your free loss report and privately retain reference. No match is no final negative decision; transport or processing may take time. Vienna page specifies three working days transfer for Wiener Linien, no found-item guarantee on day three.
SourceOnline-Fundamt: Suche, Meldung und Abholung
Online-Fundamt: Suche, Meldung und AbholungOnline-Fundamt Österreich · retrieved on 11/10/2026
Open original sourceGet a loss confirmation if you need oneA loss confirmation is a paper from the authority. It shows that you lost something.Key step
- Why?
- Some offices want to see such a paper. You only need it if someone asks for it.
- What you do
- You need an official photo ID. The confirmation costs 2.10 euros or 23.10 euros. This depends on what you need it for.
- Where?
- MA 48 / Magistratisches BezirksamtDirectly with the named service
In detail
Keep a free loss report separate from official confirmation
Only for actual confirmation need clarify a separate official route. Vienna specifies official photo ID for loss reporting and confirmation fees of 2.10 euros for a specific recipient, otherwise 23.10 euros. These are no general collection fees; do not universally order a confirmation.
SourceVerlorene Gegenstände suchen: Wiener Fundservice
Verlorene Gegenstände suchen: Wiener FundserviceStadt Wien · MA 48 · retrieved on 11/10/2026
Open original sourceCheck a match and how to collectA match means your item may have been found. Collection is when you go to get it.Key step
- Why?
- The lost and found office wants to be sure the item belongs to you.
- What you do
- Ask the lost and found office: Which proof do you need? Where and when do you collect it? Does it cost anything?
- Where?
- Tatsächlich zuständiges FundbüroDirectly with the named service
In detail
Confirm a possible match and actual collection conditions
Directly clarify reference, actual ownership or identity evidence, location or times, appointment need and possible costs with the office named in the match. Infer no universal original-ID requirement or free return from mere online search.
SourceOnline-Fundamt: Suche, Meldung und Abholung
Online-Fundamt: Suche, Meldung und AbholungOnline-Fundamt Österreich · retrieved on 11/10/2026
Open original source
Depending on your situation, this is added
- Decide if it was lost or stolen
- Ask in person about common items
- Choose to call or go in person
- Prepare your search request
- Get ready to pick it up
- Follow up on your request
- Check your loss report after getting it back
Frequently asked questions
Can I do this online?
6 of 13 possible steps mention an online channel in their text. Requirements are in the official source.
What does it cost?
Costs or fees are stated for 1 step according to the source; details are listed with the step.
Do I need an einfach.wien account?
No. The plan works without registration; answers stay in your browser.
Does einfach.wien submit my application?
No. einfach.wien helps you prepare and links official channels. You submit applications yourself to the responsible service.
What this page is based on
The information is based on official sources. einfach.wien is a private project; the content has not been professionally reviewed. All information without guarantee, no legal advice. The responsible office is always authoritative.
SourceEtwas verloren oder gefunden? · MA-48-Information
Stadt Wien · MA 48 · retrieved on 11/10/2026
Open original sourceSourceVerlorene Gegenstände suchen: Wiener Fundservice
Stadt Wien · MA 48 · retrieved on 11/10/2026
Open original sourceSourceOnline-Fundamt: Suche, Meldung und Abholung
Online-Fundamt Österreich · retrieved on 11/10/2026
Open original sourceSourceZentrales Fundservice: Kontakt und Öffnungszeiten
Stadt Wien · MA 48 · retrieved on 11/10/2026
Open original source