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Relationships & separation

Advice on separation

Official name: Prepare your first separation advice in Vienna

You are thinking about separating, or you have already separated. Advice can help you sort out your questions. Here you prepare a first advice session in Vienna.

Check what applies to me

No account · Answers stay in your browser

Steps
7 key steps, up to 13 depending on your situation
For you
5 short questions, then you see your steps
Main office
MA 11
Costs
none named in the sources
Online
possible for 2 of 13 steps
What applies to you?How it worksFrequently asked questionsSourcesSimilar plans

How it works

These are the key steps, in the right order. Answer the short questions; then you see exactly what applies to you and what is added.

  1. 1Check if you want a first consultationThis is about a first advice session for yourself. It is not an emergency.Key step
    Why?
    The advice does not decide anything for you. Not about separation, divorce, custody or the flat. Custody (Obsorge) means: who cares for and decides for the children.
    What you do
    You clarify legal and court routes separately. A court decides legal disputes.
    Where?
    MA 11Directly with the named service
    In detail

    Distinguish own advice from separation decision and court

    This organises your non-acute first advice. Advice decides no separation, dissolution of marriage, custody or home transfer. Separately confirm existing legal or court routes.

    SourceGeförderte Familienberatung: Träger und Trennungsberatung
    Geförderte Familienberatung: Träger und Trennungsberatung

    Bundesportal Familienberatung · retrieved on 11/10/2026

    Open original source
  2. 2Find the right advice centre in ViennaThe Vienna couple and family advice service gives free and confidential advice. Confidential means: what you say stays protected. It covers feelings and family law.Key step
    Why?
    This way you find the right place for your own appointment.
    What you do
    Appointments via the MA 11 service desk: +43 1 4000-8011, Mon–Fri 8–15.30. Not sure where to go? Familienservice gives general information: 0800240262, Mon–Thu 9–15.
    Where?
    MA 11Directly with the named service
    In detail

    Clarify appropriate Vienna service and your own advice route

    Vienna couple or family advice offers free confidential psychosocial and family-law advice. MA 11 service +43 1 4000-8011 Mon–Fri 08:00–15:30 for telephone appointments. If provider assignment is unclear: Familienservice 0800240262 Mon–Thu 09:00–15:00, general non-binding information.

    SourceWien: Paar- und Familienberatungsstellen
    Wien: Paar- und Familienberatungsstellen

    Stadt Wien · MA 11 · retrieved on 11/10/2026

    Open original source
  3. 3Write down your questionsHere you write down your questions for the talk.Key step
    Why?
    This way you do not forget anything. For the first talk you do not automatically need divorce papers or lists of your assets.
    What you do
    Note your questions just for yourself. Ask the service whether you should bring any papers.
    Where?
    MA 11Directly with the named service

    What you need

    • Your private conversation questions
      Document explained

      Optional conversation aid, do not send to public service email.

      Requirement
      Optional / if available
      Submission format
      Copy
      Translation
      No specific rule recorded; clarify foreign-language records with the service.
      Authentication
      No specific rule recorded; clarify need before obtaining records.
      Recency
      No fixed age limit recorded; clarify currency with the service.
      SourceGeförderte Familienberatung: Kosten, Termin und Vertraulichkeit
      Geförderte Familienberatung: Kosten, Termin und Vertraulichkeit

      Bundesportal Familienberatung · retrieved on 11/10/2026

      Open original source
    In detail

    Privately organise questions and actually needed records

    Privately note desired conversation questions and directly ask actual records needed. No universal divorce-certificate, financial-statement or partner-profile requirement for first information.

    SourceGeförderte Familienberatung: Kosten, Termin und Vertraulichkeit
    Geförderte Familienberatung: Kosten, Termin und Vertraulichkeit

    Bundesportal Familienberatung · retrieved on 11/10/2026

    Open original source
  4. 4Choose topic, format and languageFormat means: how the talk takes place. Individual advice means: you talk alone with the adviser.Key step
    Why?
    You do not have to bring another person. You can also ask about your language.
    What you do
    Clarify topic, language and format with the service. Therapy or mediation is not automatically included. Mediation means: help to agree in a conflict.
    Where?
    MA 11Directly with the named service
    In detail

    Confirm actual focus, individual advice and language

    Clarify adult separation scope, language and format with chosen service. No universal duty to bring another person; directly confirm actual service, no universal therapy or mediation promise.

    SourceGeförderte Familienberatung: Träger und Trennungsberatung
    Geförderte Familienberatung: Träger und Trennungsberatung

    Bundesportal Familienberatung · retrieved on 11/10/2026

    Open original source
  5. 5Get ready for the talkNow you prepare your advice session.Key step
    Why?
    This page sends nothing and books nothing. It also does not represent you legally.
    What you do
    Bring your questions and the papers you agreed on. Use the confirmed way to talk.
    Where?
    MA 11Directly with the named service
    In detail

    Prepare your confirmed advice conversation

    Personally use private questions and individually agreed records through confirmed conversation route. No platform message, booking, decision for partner or legal representation.

    SourceGeförderte Familienberatung: Träger und Trennungsberatung
    Geförderte Familienberatung: Träger und Trennungsberatung

    Bundesportal Familienberatung · retrieved on 11/10/2026

    Open original source
  6. 6Think about your next stepsAfter the advice you think about the next steps.Key step
    Why?
    Divorce, custody and maintenance are separate procedures. Maintenance (Unterhalt) is money to live on, for example for children.
    What you do
    Write down the result and the suggested routes. Nothing is filed at court automatically.
    Where?
    MA 11Directly with the named service
    In detail

    Organise actual next steps after advice

    Privately note own advice outcome and actual suggested organisational follow-up. Divorce, custody and maintenance remain separate professional procedures, no automatic court application.

    SourceWien: Paar- und Familienberatungsstellen
    Wien: Paar- und Familienberatungsstellen

    Stadt Wien · MA 11 · retrieved on 11/10/2026

    Open original source
  7. 7Check if you need mandatory counsellingSometimes the court requires mandatory counselling. That is advice you must attend.Key step
    Why?
    A normal first advice session does not fulfil every court requirement.
    What you do
    Clarify the office, deadline and needed confirmation directly. Use the matching guide for legal questions.
    Where?
    Qualified adviceDirectly with the named service
    Related plansDivorce by mutual agreementSort out custody of a childChild maintenance is not being paid
    In detail

    Separately confirm actual legal or required-advice route

    Directly clarify actual service, own deadline and required confirmation. Do not treat ordinary first advice as fulfilling every court duty; use confirmed existing legal workflow.

    SourceWien: Paar- und Familienberatungsstellen
    Wien: Paar- und Familienberatungsstellen

    Stadt Wien · MA 11 · retrieved on 11/10/2026

    Open original source

Depending on your situation, this is added

  • Confirm time and place
  • Use email only for appointments
  • Check what is free
  • Watch out for court deadlines
  • Use your appointment confirmation
  • Find other help or urgent support
Use the questions to find out which of these apply to you
Tailored to you

What applies to you?

Answer a few short questions. The steps change right away: what does not apply to you drops out.

Question 1 of at most 5

How far along are you with separation advice?

What is meant? Here you choose how far along you are. For example: first advice, appointment fixed, or already a court case.

What is the actual advice stage?
  • No sign-up needed
  • Nothing is sent to authorities
  • You submit applications yourself

Frequently asked questions

Can I do this online?

2 of 13 possible steps mention an online channel in their text. Requirements are in the official source.

What does it cost?

No costs are recorded for these steps in the linked sources. Fees may still apply.

Do I need an einfach.wien account?

No. The plan works without registration; answers stay in your browser.

Does einfach.wien submit my application?

No. einfach.wien helps you prepare and links official channels. You submit applications yourself to the responsible service.

What this page is based on

The information is based on official sources. einfach.wien is a private project; the content has not been professionally reviewed. All information without guarantee, no legal advice. The responsible office is always authoritative.

SourceGeförderte Familienberatung: Träger und Trennungsberatung
Geförderte Familienberatung: Träger und Trennungsberatung

Bundesportal Familienberatung · retrieved on 11/10/2026

Open original source
SourceWien: Paar- und Familienberatungsstellen
Wien: Paar- und Familienberatungsstellen

Stadt Wien · MA 11 · retrieved on 11/10/2026

Open original source
SourceGeförderte Familienberatung: Kosten, Termin und Vertraulichkeit
Geförderte Familienberatung: Kosten, Termin und Vertraulichkeit

Bundesportal Familienberatung · retrieved on 11/10/2026

Open original source

Similar plans

Divorce by mutual agreementSort out custody of a childChild maintenance is not being paidMarry at the registry officeEnter a registered partnershipRequest another partnership certificate
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