Conflict in council housing: wohnpartner · einfach.wien
Skip to content
einfach.wien
TopicsSee all 154 plans
  • Arriving & residence
  • Housing
  • Family & children
  • Work & your own business
  • Money & pension
  • Health & care
  • IDs & documents
  • Getting around & daily life
  • School, study & German
ToolsNo sign-up, free of charge
  • Understand a letterTake a photo or paste the text. You learn who is writing, what they want and by when.
  • Fill in a formExplained field by field, for example the registration form or the housing allowance application.
  • What am I entitled to?A few questions, then you see which support may apply to you.
  • Find an officeWho is responsible for what? With address, opening hours and map.
  • Remember deadlinesAdd a date and get a reminder by e-mail or in your calendar.
  • Words explained simplyOfficial German like “Bescheid” or “Frist” in everyday words.
New in ViennaHelp
Understand a letter
EnglishEN
  • Deutsch
  • English
  • TürkçeTürkisch
  • SrpskiSerbisch
  • العربيةArabisch
  • فارسیPersisch
  • RomânăRumänisch
  • БългарскиBulgarisch
  • EspañolSpanisch
  • ItalianoItalienisch
  • FrançaisFranzösisch
  • हिन्दीHindi
  • KiswahiliSwahili
  • PolskiPolnisch
  • УкраїнськаUkrainisch
My journey
TopicsSee all 154 plans
  • Arriving & residence
  • Housing
  • Family & children
  • Work & your own business
  • Money & pension
  • Health & care
  • IDs & documents
  • Getting around & daily life
  • School, study & German
ToolsNo sign-up, free of charge
  • Understand a letterTake a photo or paste the text. You learn who is writing, what they want and by when.
  • Fill in a formExplained field by field, for example the registration form or the housing allowance application.
  • What am I entitled to?A few questions, then you see which support may apply to you.
  • Find an officeWho is responsible for what? With address, opening hours and map.
  • Remember deadlinesAdd a date and get a reminder by e-mail or in your calendar.
  • Words explained simplyOfficial German like “Bescheid” or “Frist” in everyday words.
New in Vienna: your first 30 daysHelpMy journeyAccount (optional)
  1. Home
  2. Plans
  3. Housing
  4. Conflict in council housing: wohnpartner
Housing & moving

Conflict in council housing: wohnpartner

Official name: Prepare your wohnpartner neighbourhood advice

A Gemeindebau is a residential building owned by the City of Vienna. wohnpartner helps the people living there get along well. This plan helps you prepare a first talk.

Check what applies to me

No account · Answers stay in your browser

Steps
6 key steps, up to 12 depending on your situation
For you
5 short questions, then you see your steps
Main office
wohnpartner
Costs
none named in the sources
Online
possible for 1 of 12 steps
What applies to you?How it worksFrequently asked questionsSourcesSimilar plans

How it works

These are the key steps, in the right order. Answer the short questions; then you see exactly what applies to you and what is added.

  1. 1Use the advice for city housingwohnpartner supports people in city-owned residential buildings. It is about living together and the neighbourhood. Neighbours are the people who live near you.Key step
    Why?
    Here you can sort out general questions. There is a separate route for noise.
    What you do
    This is not a complaint. Do not enter neighbours' names or accusations in the app.
    Where?
    wohnpartnerDirectly with the named service
    In detail

    Use general municipal-housing first advice appropriately

    wohnpartner supports municipal-housing residents with living together and neighbourhood. This route concerns own general questions, no noise classification or complaint. No neighbour names, accusations or other-person profiles here.

    Sourcewohnpartner: Nachbarschaft im Gemeindebau
    wohnpartner: Nachbarschaft im Gemeindebau

    Wohnservice Wien · retrieved on 11/10/2026

    Open original source
  2. 2Find the team for your areaA team is a wohnpartner group for your area.Key step
    Why?
    This way you talk to the right people.
    What you do
    Central office: 01/24 503-25960 or office@wohnpartner-wien.at, Mon to Fri 8 to 16. Choose your region on the contact page. Have your team confirmed.
    Where?
    wohnpartnerDirectly with the named service
    In detail

    Review actual responsible team and availability

    Central 01/24 503–25960, office@wohnpartner-wien.at, Mon–Fri 08:00–16:00. Personally select current region on contact page and confirm team. Availability is no guaranteed open in-person consultation; no unverified automatic district allocation.

    Sourcewohnpartner: aktuelle zentrale Erreichbarkeit und Regionen
    wohnpartner: aktuelle zentrale Erreichbarkeit und Regionen

    Wohnservice Wien · retrieved on 11/10/2026

    Open original source
  3. 3Write down your questions and wishesHere you write down your questions. And what you hope to get from the talk.Key step
    Why?
    This way the talk is clearer.
    What you do
    Your neighbour does not have to agree to your own first talk. The app does not send any message or complaint.
    Where?
    Own preparationDirectly with the named service

    What you need

    • Own conversation questions
      Document explained

      Optional private notes, no mandatory protocol.

      Requirement
      Optional / if available
      Submission format
      Clarify format with the service
      Translation
      No specific rule recorded; clarify foreign-language records with the service.
      Authentication
      No specific rule recorded; clarify need before obtaining records.
      Recency
      No fixed age limit recorded; clarify currency with the service.
      Sourcewohnpartner: Erstgespräch und freiwillige Mediation
      wohnpartner: Erstgespräch und freiwillige Mediation

      Wohnservice Wien · retrieved on 11/10/2026

      Open original source
    In detail

    Privately collect factual own conversation questions

    Privately organise own needs and desired conversation goal. Require no neighbour consent as condition for own first contact; no complaint or message from app.

    Sourcewohnpartner: Erstgespräch und freiwillige Mediation
    wohnpartner: Erstgespräch und freiwillige Mediation

    Wohnservice Wien · retrieved on 11/10/2026

    Open original source
  4. 4Arrange a talk with the teamHere you arrange your talk with the team.Key step
    Why?
    An appointment right away is not promised.
    What you do
    Sort out the place, time and type of talk yourself with the team. The central office hours do not apply to every location.
    Where?
    wohnpartnerDirectly with the named service
    In detail

    Directly agree actual own conversation

    Personally agree location, conversation format, actual time and appointment need with team. No guaranteed immediate appointment or universal location opening hours from central availability.

    Sourcewohnpartner: aktuelle zentrale Erreichbarkeit und Regionen
    wohnpartner: aktuelle zentrale Erreichbarkeit und Regionen

    Wohnservice Wien · retrieved on 11/10/2026

    Open original source
  5. 5Prepare your first contactHere you get ready for the first contact.Key step
    Why?
    Being well prepared helps you get more out of the talk.
    What you do
    Have your questions ready and get in touch yourself. The talk does not solve the dispute right away. It is also not a decision by an office.
    Where?
    wohnpartnerDirectly with the named service
    In detail

    Prepare your confirmed first contact

    Privately have own factual questions and actually agreed preparation ready, personally make contact. First advice is no conflict settlement or official decision.

    Sourcewohnpartner: Erstgespräch und freiwillige Mediation
    wohnpartner: Erstgespräch und freiwillige Mediation

    Wohnservice Wien · retrieved on 11/10/2026

    Open original source
  6. 6Read the reply and plan aheadThis is about the team's reply and your next steps.Key step
    Why?
    This way you do not ask anything twice.
    What you do
    Use what you agreed on. Sort out a mediation separately. The advice does not extend deadlines from an office or court.
    Where?
    wohnpartnerDirectly with the named service
    In detail

    Organise existing response and voluntary next steps

    Continue existing own enquiry or response and actual next agreement. Separately clarify joint mediation with team and participants; advice extends no official or court deadlines.

    Sourcewohnpartner: Erstgespräch und freiwillige Mediation
    wohnpartner: Erstgespräch und freiwillige Mediation

    Wohnservice Wien · retrieved on 11/10/2026

    Open original source

Depending on your situation, this is added

  • Check if your concern fits
  • Ask if you need any papers
  • Tell advice and later mediation apart
  • Use your arranged talk
  • Use the path for noise problems
  • Find other help or emergency support
Use the questions to find out which of these apply to you
Tailored to you

What applies to you?

Answer a few short questions. The steps change right away: what does not apply to you drops out.

Question 1 of at most 5

How far along are you with your question to wohnpartner?

What is meant? How far along are you? Is it a new question, do you already have a talk, or is it about noise?

What is your own contact stage?
  • No sign-up needed
  • Nothing is sent to authorities
  • You submit applications yourself

Frequently asked questions

Can I do this online?

1 of 12 possible steps mention an online channel in their text. Requirements are in the official source.

What does it cost?

No costs are recorded for these steps in the linked sources. Fees may still apply.

Do I need an einfach.wien account?

No. The plan works without registration; answers stay in your browser.

Does einfach.wien submit my application?

No. einfach.wien helps you prepare and links official channels. You submit applications yourself to the responsible service.

What this page is based on

The information is based on official sources. einfach.wien is a private project; the content has not been professionally reviewed. All information without guarantee, no legal advice. The responsible office is always authoritative.

Sourcewohnpartner: Nachbarschaft im Gemeindebau
wohnpartner: Nachbarschaft im Gemeindebau

Wohnservice Wien · retrieved on 11/10/2026

Open original source
Sourcewohnpartner: aktuelle zentrale Erreichbarkeit und Regionen
wohnpartner: aktuelle zentrale Erreichbarkeit und Regionen

Wohnservice Wien · retrieved on 11/10/2026

Open original source
Sourcewohnpartner: Erstgespräch und freiwillige Mediation
wohnpartner: Erstgespräch und freiwillige Mediation

Wohnservice Wien · retrieved on 11/10/2026

Open original source

Similar plans

Noise or conflict with neighboursNew in ViennaApply for housing benefitTrouble with your rented flatCouncil flat: get a housing ticketRequest residence confirmation
einfach.wien

Vienna’s offices, simply explained.

Private, independent, not an authority.

Your next stepAll topicsUnderstand a letterFill in a formWhat am I entitled to?Find an officeNew in ViennaAll plans
Good to knowHow it worksSources & transparencyHelp & FAQAbout einfach.wienContact
© 2026 einfach.wien
Legal noticePrivacyAccessibilityTerms of useDeutsch

Private, independent information website. Not affiliated with the City of Vienna. All information without guarantee. Only the responsible offices give binding information and decisions.

HomeLetterTopicsMy journey