Noise or conflict with neighbours · einfach.wien
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Housing & moving

Noise or conflict with neighbours

Official name: Clarify neighbourhood noise and conflicts

Noise from neighbours can be very disturbing. Here you find calm ways to deal with it. You also see which office fits which kind of noise.

Check what applies to me

No account · Answers stay in your browser

Steps
4 key steps, up to 19 depending on your situation
For you
5 short questions, then you see your steps
Main office
Property management / Landlord
Costs
none named in the sources
Online
possible for 3 of 19 steps
What applies to you?How it worksFrequently asked questionsSourcesSimilar plans

How it works

These are the key steps, in the right order. Answer the short questions; then you see exactly what applies to you and what is added.

  1. 1Write down what bothers youHere you write down what bothers you. And what should change.Key step
    Why?
    This helps you stay calm and clear. This guide does not decide who is to blame. It only helps you prepare.
    What you do
    Write down the disturbance factually. Factually means without blame, only the facts.
    Where?
    Passende Beratungs- oder amtliche StelleDirectly with the named service
    In detail

    Describe the disturbance without deciding blame

    Identify what disturbs you and what should change. This plan decides neither nuisance, criminal conduct nor litigation; it supports organisational preparation.

    SourceNachbarschaftslärm
    Nachbarschaftslärm

    Stadt Wien · Umweltschutz · retrieved on 09/10/2026

    Open original source
  2. 2Talk calmly with your neighboursA calm talk with your neighbours is often a first step.Key step
    Why?
    A talk can help you find a solution together.
    What you do
    Describe the disturbance calmly. Listen to the other side. Make a clear request. Also talk about what you will do if it happens again.
    Where?
    NachbarschaftDirectly with the named service
    In detail

    Prepare a calm conversation with a specific request

    Describe the disturbance calmly, listen to the other perspective and make a specific request. Discuss how to handle any recurrence.

    SourceKonfliktvermittlung
    Konfliktvermittlung

    wohnpartner · Wohnservice Wien · retrieved on 09/10/2026

    Open original source
  3. 3Contact the building management or landlordThe building management looks after the building. The landlord is whoever rents the flat to you.Key step
    Why?
    If talks do not work, they may be able to help.
    What you do
    Write factually what happens and what you would like. Do you want to go to court? Get expert advice first.
    Where?
    Property management / LandlordDirectly with the named service
    In detail

    Contact management or the landlord

    If conversation fails, contact management or the landlord with a factual account and requested remedy. Obtain qualified advice before considering civil proceedings.

    SourceNachbarschaftslärm
    Nachbarschaftslärm

    Stadt Wien · Umweltschutz · retrieved on 09/10/2026

    Open original source
  4. 4Follow up on your complaintYou have already made a complaint or report. Now you follow it up.Key step
    Why?
    New information belongs to the existing case. This keeps everything in one place.
    What you do
    Keep the confirmation, file number and questions outside this platform. The file number is the number of your case. Do not report the same thing again in an unplanned way.
    Where?
    Service already responsibleDirectly with the named service
    In detail

    Follow the existing complaint

    Keep confirmation, reference and service questions outside this platform. Link new information to the existing case rather than lodging uncoordinated duplicates.

    SourceNachbarschaftslärm
    Nachbarschaftslärm

    Stadt Wien · Umweltschutz · retrieved on 09/10/2026

    Open original source

Depending on your situation, this is added

  • Find out where the noise comes from
  • Get help if talking is not safe
  • Ask Wohnpartner for help with the dispute
  • Check if the police can help
  • Note when the animal is noisy
  • Report animal noise in writing to MA 60
  • Ask MA 36 about building noise
  • Check that it is about your rented flat
  • Find out who manages your building
  • Use the reply you already got
  • Decide if you need housing advice
  • Ask MieterHilfe which papers it needs
  • Watch your deadlines yourself
  • Get ready for your advice appointment
  • Read the house rules of your council building
Use the questions to find out which of these apply to you
Tailored to you

What applies to you?

Answer a few short questions. The steps change right away: what does not apply to you drops out.

Question 1 of at most 5

Is the problem already solved?

What is meant? Is the noise problem already solved? Then you may not need further steps.

Has the issue already been resolved?
  • No sign-up needed
  • Nothing is sent to authorities
  • You submit applications yourself

Frequently asked questions

Can I do this online?

3 of 19 possible steps mention an online channel in their text. Requirements are in the official source.

What does it cost?

No costs are recorded for these steps in the linked sources. Fees may still apply.

Do I need an einfach.wien account?

No. The plan works without registration; answers stay in your browser.

Does einfach.wien submit my application?

No. einfach.wien helps you prepare and links official channels. You submit applications yourself to the responsible service.

What this page is based on

The information is based on official sources. einfach.wien is a private project; the content has not been professionally reviewed. All information without guarantee, no legal advice. The responsible office is always authoritative.

SourceNachbarschaftslärm
Nachbarschaftslärm

Stadt Wien · Umweltschutz · retrieved on 09/10/2026

Open original source
SourceKonfliktvermittlung
Konfliktvermittlung

wohnpartner · Wohnservice Wien · retrieved on 09/10/2026

Open original source
SourceLärmbelästigung durch Tiere
Lärmbelästigung durch Tiere

Stadt Wien · MA 60 · retrieved on 09/10/2026

Open original source
SourceBaulärm
Baulärm

Stadt Wien · Umweltschutz · retrieved on 09/10/2026

Open original source
SourceNachbarschaft: individuelle mietrechtliche Klärung
Nachbarschaft: individuelle mietrechtliche Klärung

Arbeiterkammer Wien · retrieved on 11/10/2026

Open original source
SourceKostenfreie Wiener Wohnrechtsberatung
Kostenfreie Wiener Wohnrechtsberatung

MieterHilfe · Wohnservice Wien · retrieved on 11/10/2026

Open original source
SourceMieterHilfe: eigener Kontakt und Beratungszeiten
MieterHilfe: eigener Kontakt und Beratungszeiten

MieterHilfe · Wohnservice Wien · retrieved on 11/10/2026

Open original source
SourceNachbarschaftslärm im Gemeindebau
Nachbarschaftslärm im Gemeindebau

Wiener Wohnen · retrieved on 11/10/2026

Open original source

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