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Family & children

Arrange contact with your child

Official name: Clarify contact between parent and child

Kontaktrecht, the right to contact, means a child and a parent may spend time together. This is about parents who do not live with the child. You learn how to find an arrangement.

Check what applies to me

No account · Answers stay in your browser

Steps
6 key steps, up to 17 depending on your situation
For you
5 short questions, then you see your steps
Main office
Gericht / Advice
Costs
none named in the sources
Online
possible for 2 of 17 steps
What applies to you?How it worksFrequently asked questionsSourcesSimilar plans

How it works

These are the key steps, in the right order. Answer the short questions; then you see exactly what applies to you and what is added.

  1. 1Keep contact and maintenance apartContact rights mean a child and a parent have time together. Support is money for the child. The two are separate.Key step
    Why?
    Contact rights apply whether or not support is paid. The child's age, wishes and needs count.
    What you do
    Get advice or ask the Pflegschaftsgericht. No fixed amount of contact is set here.
    Where?
    Advice / PflegschaftsgerichtDirectly with the named service
    Related plansChild maintenance is not being paid
    In detail

    Clarify contact rights separately from maintenance payment

    Contact rights are independent of maintenance payment. Consider age, needs, wishes and the existing relationship; this plan prescribes no fixed contact amount or contact decision.

    SourceKontaktrecht: Kindeswille, Unterhalt und Begleitung
    Kontaktrecht: Kindeswille, Unterhalt und Begleitung

    Bundesministerium für Justiz / Sozialministerium · oesterreich.gv.at · retrieved on 10/10/2026

    Open original source
  2. 2Let your child have a sayThe child's wishes are what the child itself wants. The child should have a say.Key step
    Why?
    A good arrangement fits the child's free time and daily life.
    What you do
    Ask the child in a way that fits its age, without pressure. The child should not carry messages between the parents.
    Where?
    Familienzentrum / GerichtDirectly with the named service
    In detail

    Prepare participation and the child’s wishes

    Arrangements should consider leisure and everyday care. Include wishes appropriately without pressure; do not use the child as messenger in the parental conflict.

    SourceKontaktrecht: Kindeswille, Unterhalt und Begleitung
    Kontaktrecht: Kindeswille, Unterhalt und Begleitung

    Bundesministerium für Justiz / Sozialministerium · oesterreich.gv.at · retrieved on 10/10/2026

    Open original source
  3. 3Agree a plan that works for everyoneAn agreed arrangement is one that everyone accepts.Key step
    Why?
    It should fit the child's free time and daily life.
    What you do
    Agree on it together with the child. A court decision still applies until a change is settled.
    Where?
    Beteiligte / FamilienberatungDirectly with the named service
    In detail

    Agree a practical consensual arrangement

    The parties and child agree an appropriate arrangement including leisure and everyday care. Existing court orders continue to apply until any necessary amendment route is clarified.

    SourceKontaktrecht: Kindeswille, Unterhalt und Begleitung
    Kontaktrecht: Kindeswille, Unterhalt und Begleitung

    Bundesministerium für Justiz / Sozialministerium · oesterreich.gv.at · retrieved on 10/10/2026

    Open original source
  4. 4Get advice at a family centreA Familienzentrum of MA 11 advises families. There you can talk about contact problems.Key step
    Why?
    There you may find an agreement.
    What you do
    Which centre fits depends on your district. The Familiengerichtshilfe is not a general advice service.
    Where?
    MA 11 · FamilienzentrumDirectly with the named service
    In detail

    Discuss the specific difficulty with the appropriate family centre

    The official directory allocates residence districts. Discuss specific contact difficulties and possible agreement there; do not treat family court support as a general advice service.

    SourceFamilienzentren: Beratung und Zuordnung nach Wohnbezirk
    Familienzentren: Beratung und Zuordnung nach Wohnbezirk

    Stadt Wien · MA 11 · retrieved on 10/10/2026

    Open original source
  5. 5Prepare your contact applicationA contact application is a written request to the court. In it you ask for contact to be arranged.Key step
    Why?
    The court needs your exact question and suitable proof.
    What you do
    Use the current official template. Add existing agreements or court arrangements. The app does not apply for you.
    Where?
    Zuständiges PflegschaftsgerichtDirectly with the named service

    What you need

    • Existing contact agreement or court arrangement
      Document explained

      Existing records only; confirm their relevance with the court.

      Requirement
      Check for your case
      Submission format
      Clarify format with the service
      Translation
      No specific rule recorded; clarify foreign-language records with the service.
      Authentication
      No specific rule recorded; clarify need before obtaining records.
      Recency
      No fixed age limit recorded; clarify currency with the service.
      SourceKontaktrecht: Beratung und gerichtliche Regelung
      Kontaktrecht: Beratung und gerichtliche Regelung

      Stadt Wien · MA 11 · retrieved on 10/10/2026

      Open original source
    • Current application and specifically agreed attachments
      Document explained

      Use the official service; store no conflict narratives in this navigator.

      Requirement
      Check for your case
      Submission format
      Clarify format with the service
      Translation
      No specific rule recorded; clarify foreign-language records with the service.
      Authentication
      No specific rule recorded; clarify need before obtaining records.
      Recency
      No fixed age limit recorded; clarify currency with the service.
      SourceKontaktrecht: aktuelle amtliche Antragswege
      Kontaktrecht: aktuelle amtliche Antragswege

      oesterreich.gv.at · Formularservice · retrieved on 10/10/2026

      Open original source
    In detail

    Prepare the confirmed contact application yourself

    Use the current official form, specific arrangement question and agreed evidence. This app files no application and makes no contact decision.

    SourceKontaktrecht: aktuelle amtliche Antragswege
    Kontaktrecht: aktuelle amtliche Antragswege

    oesterreich.gv.at · Formularservice · retrieved on 10/10/2026

    Open original source
  6. 6Follow your court caseA contact case is already running at court. Now you follow up.Key step
    Why?
    You do not need a second application for the same matter.
    What you do
    Check mail from the court, next steps and dates.
    Where?
    Bestehendes Gericht / VertretungDirectly with the named service
    In detail

    Follow the existing contact proceedings

    Check delivery, next action and existing dates. Do not start a second arrangement application for the same pending matter.

    SourceKontaktrecht: Beratung und gerichtliche Regelung
    Kontaktrecht: Beratung und gerichtliche Regelung

    Stadt Wien · MA 11 · retrieved on 10/10/2026

    Open original source

Depending on your situation, this is added

  • Check what is already arranged
  • Check if your child is a minor
  • Get help from professionals first
  • Respect your teen's rights from 14
  • Check how your child can take part
  • Find out how the court can arrange contact
  • Find the right court
  • Check if the application costs fees
  • Choose the right help for visits
  • Send the court what it asked for
  • Get advice on changing the court order
Use the questions to find out which of these apply to you
Tailored to you

What applies to you?

Answer a few short questions. The steps change right away: what does not apply to you drops out.

Question 1 of at most 5

How far along are you with contact rights for your child?

What is meant? This asks whether you are starting new, a court case is running, or a court arrangement already exists.

What is the stage of this contact matter?
  • No sign-up needed
  • Nothing is sent to authorities
  • You submit applications yourself

Frequently asked questions

Can I do this online?

2 of 17 possible steps mention an online channel in their text. Requirements are in the official source.

What does it cost?

No costs are recorded for these steps in the linked sources. Fees may still apply.

Do I need an einfach.wien account?

No. The plan works without registration; answers stay in your browser.

Does einfach.wien submit my application?

No. einfach.wien helps you prepare and links official channels. You submit applications yourself to the responsible service.

What this page is based on

The information is based on official sources. einfach.wien is a private project; the content has not been professionally reviewed. All information without guarantee, no legal advice. The responsible office is always authoritative.

SourceKontaktrecht: Kindeswille, Unterhalt und Begleitung
Kontaktrecht: Kindeswille, Unterhalt und Begleitung

Bundesministerium für Justiz / Sozialministerium · oesterreich.gv.at · retrieved on 10/10/2026

Open original source
SourceKontaktrecht: Beratung und gerichtliche Regelung
Kontaktrecht: Beratung und gerichtliche Regelung

Stadt Wien · MA 11 · retrieved on 10/10/2026

Open original source
SourceHilfe bei familiären Krisen und akute Krisenhilfe
Hilfe bei familiären Krisen und akute Krisenhilfe

Stadt Wien · MA 11 · retrieved on 10/10/2026

Open original source
SourceFamilienzentren: Beratung und Zuordnung nach Wohnbezirk
Familienzentren: Beratung und Zuordnung nach Wohnbezirk

Stadt Wien · MA 11 · retrieved on 10/10/2026

Open original source
SourceKontaktrecht: aktuelle amtliche Antragswege
Kontaktrecht: aktuelle amtliche Antragswege

oesterreich.gv.at · Formularservice · retrieved on 10/10/2026

Open original source
SourceFamiliengerichtshilfe: gerichtlicher Auftrag und Besuchsmittlung
Familiengerichtshilfe: gerichtlicher Auftrag und Besuchsmittlung

Bundesministerium für Justiz · oesterreich.gv.at · retrieved on 10/10/2026

Open original source

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