Hardship fund after treatment harm · einfach.wien
Skip to content
einfach.wien
TopicsSee all 154 plans
  • Arriving & residence
  • Housing
  • Family & children
  • Work & your own business
  • Money & pension
  • Health & care
  • IDs & documents
  • Getting around & daily life
  • School, study & German
ToolsNo sign-up, free of charge
  • Understand a letterTake a photo or paste the text. You learn who is writing, what they want and by when.
  • Fill in a formExplained field by field, for example the registration form or the housing allowance application.
  • What am I entitled to?A few questions, then you see which support may apply to you.
  • Find an officeWho is responsible for what? With address, opening hours and map.
  • Remember deadlinesAdd a date and get a reminder by e-mail or in your calendar.
  • Words explained simplyOfficial German like “Bescheid” or “Frist” in everyday words.
New in ViennaHelp
Understand a letter
EnglishEN
  • Deutsch
  • English
  • TürkçeTürkisch
  • SrpskiSerbisch
  • العربيةArabisch
  • فارسیPersisch
  • RomânăRumänisch
  • БългарскиBulgarisch
  • EspañolSpanisch
  • ItalianoItalienisch
  • FrançaisFranzösisch
  • हिन्दीHindi
  • KiswahiliSwahili
  • PolskiPolnisch
  • УкраїнськаUkrainisch
My journey
TopicsSee all 154 plans
  • Arriving & residence
  • Housing
  • Family & children
  • Work & your own business
  • Money & pension
  • Health & care
  • IDs & documents
  • Getting around & daily life
  • School, study & German
ToolsNo sign-up, free of charge
  • Understand a letterTake a photo or paste the text. You learn who is writing, what they want and by when.
  • Fill in a formExplained field by field, for example the registration form or the housing allowance application.
  • What am I entitled to?A few questions, then you see which support may apply to you.
  • Find an officeWho is responsible for what? With address, opening hours and map.
  • Remember deadlinesAdd a date and get a reminder by e-mail or in your calendar.
  • Words explained simplyOfficial German like “Bescheid” or “Frist” in everyday words.
New in Vienna: your first 30 daysHelpMy journeyAccount (optional)
  1. Home
  2. Plans
  3. Health & care
  4. Hardship fund after treatment harm
Health & care

Hardship fund after treatment harm

Official name: Medical damage: Vienna hardship fund

Sometimes harm happens during medical treatment. The Wiener Härtefonds may then be able to help. A fund is a pot of money for such cases. Here you prepare the advice meeting at WPPA.

Check what applies to me

No account · Answers stay in your browser

Steps
7 key steps, up to 17 depending on your situation
For you
5 short questions, then you see your steps
Main office
WPPA
Costs
none named in the sources
Online
possible for 3 of 17 steps
What applies to you?How it worksFrequently asked questionsSourcesSimilar plans

How it works

These are the key steps, in the right order. Answer the short questions; then you see exactly what applies to you and what is added.

  1. 1Learn how the Härtefonds can helpThe Härtefonds is a pot of money for hard cases. Hardship means your situation is especially difficult. WPPA is an office that helps patients.Key step
    Why?
    The help is voluntary. You have no legal right to it. So you first have someone check if this way fits.
    What you do
    WPPA checks your case for free. The app says nothing about fault, hardship or amount of money. Only the office decides that.
    Where?
    WPPADirectly with the named service
    Related plansComplain as a patientCompensation after treatment harm
    In detail

    Review hardship fund as separate medical damage matter

    WPPA reviews the actual case without charge. Both funds are separate discretionary assistance without legal entitlement. The app assesses neither medical liability nor complications, hardship or compensation amount.

    SourceMedizinische Schadensfälle: Prüfung und getrennte Fonds
    Medizinische Schadensfälle: Prüfung und getrennte Fonds

    Stadt Wien / WPPA · retrieved on 10/10/2026

    Open original source
  2. 2Name the place and its ownerThis is about the place where the harm happened. The operator is who runs or owns that facility.Key step
    Why?
    The Härtefonds covers hospitals or care homes run by the City of Vienna. It does not cover every health facility in Vienna.
    What you do
    Check who runs the hospital or care home. If you are unsure, ask WPPA directly.
    Where?
    WPPADirectly with the named service
    In detail

    Confirm actual provider and operator

    Hardship fund concerns a City of Vienna hospital or care home, not every Vienna health provider indiscriminately. Clarify uncertain ownership directly with WPPA.

    SourceFreiwilliger Wiener Härtefonds: Voraussetzungen und Beratung
    Freiwilliger Wiener Härtefonds: Voraussetzungen und Beratung

    Stadt Wien / WPPA · retrieved on 10/10/2026

    Open original source
  3. 3Have the WPPA check your caseHere WPPA checks if your case fits the fund. This is about medicine and law.Key step
    Why?
    The fund is meant for special hardship. Often the case is hard to prove. Or it is hard to get money through a court.
    What you do
    Experts check your case. If money was already paid elsewhere, that is checked separately. The same goes for a running court case.
    Where?
    WPPADirectly with the named service
    In detail

    Have WPPA review medical and legal conditions

    Special hardship, difficult or uncertain enforcement and unclear evidence need professional review. Clarify claims already compensated elsewhere and ongoing court cases separately.

    SourceFreiwilliger Wiener Härtefonds · aktuell verlinkte Richtlinien20.1.2009
    Freiwilliger Wiener Härtefonds · aktuell verlinkte Richtlinien20.1.2009

    Stadt Wien / WPPA · retrieved on 10/10/2026

    Open original source
  4. 4Make sure your claim has not expiredVerjährung means: after a certain time you can no longer claim something.Key step
    Why?
    Your application to the fund does not stop the Verjährung. So the time keeps running. You may need to protect your rights separately.
    What you do
    Get advice on this from WPPA or your own legal adviser. The app does not calculate any date.
    Where?
    WPPA / eigene RechtsberatungDirectly with the named service
    In detail

    Safeguard claim limitation independently

    Guideline explicitly states that application and board handling do not interrupt limitation. Obtain direct advice on actual claim deadline and needed legal safeguards. No date calculation or blanket suspension promise.

    SourceFreiwilliger Wiener Härtefonds · aktuell verlinkte Richtlinien20.1.2009
    Freiwilliger Wiener Härtefonds · aktuell verlinkte Richtlinien20.1.2009

    Stadt Wien / WPPA · retrieved on 10/10/2026

    Open original source
  5. 5Sort copies of your papersRecords are papers that show what happened. You sort copies of them for yourself.Key step
    Why?
    With sorted papers the review is easier. The Beirat may also ask for more expert reports. A Beirat is a panel that advises on the case.
    What you do
    Write down what happened, privately. Collect copies of the records WPPA needs from you. Do not enter medical details in the app.
    Where?
    WPPADirectly with the named service

    What you need

    • Privately organised actual case history
      Document explained

      Planning aid, not a blanket mandatory attachment.

      Requirement
      Optional / if available
      Submission format
      Clarify format with the service
      Translation
      No specific rule recorded; clarify foreign-language records with the service.
      Authentication
      No specific rule recorded; clarify need before obtaining records.
      Recency
      No fixed age limit recorded; clarify currency with the service.
      SourceFreiwilliger Wiener Härtefonds · aktuell verlinkte Richtlinien20.1.2009
      Freiwilliger Wiener Härtefonds · aktuell verlinkte Richtlinien20.1.2009

      Stadt Wien / WPPA · retrieved on 10/10/2026

      Open original source
    • Existing evidence copies specifically needed by WPPA
      Document explained

      After individual agreement; retain originals.

      Requirement
      Check for your case
      Submission format
      Copy
      Translation
      No specific rule recorded; clarify foreign-language records with the service.
      Authentication
      No specific rule recorded; clarify need before obtaining records.
      Recency
      No fixed age limit recorded; clarify currency with the service.
      SourceWPPA: Kontakt, Kopien, Anonymität und aktuelle Zugänglichkeit
      WPPA: Kontakt, Kopien, Anonymität und aktuelle Zugänglichkeit

      Stadt Wien / WPPA · retrieved on 10/10/2026

      Open original source
    In detail

    Organise individually agreed evidence as copies

    Privately organise existing history and records specifically needed by WPPA. Board may arrange further inquiries or opinions. Do not enter any medical information here.

    SourceWPPA: Kontakt, Kopien, Anonymität und aktuelle Zugänglichkeit
    WPPA: Kontakt, Kopien, Anonymität und aktuelle Zugänglichkeit

    Stadt Wien / WPPA · retrieved on 10/10/2026

    Open original source
  6. 6Bring your case to the fund via the WPPAHere you prepare for the fund to look at your case. This goes through WPPA.Key step
    Why?
    WPPA checks the conditions first. Only then the Beirat gets involved. This way your case goes to the right place.
    What you do
    Do not send a standard form to some portal. Ask WPPA what the next step is. Also ask how to send your papers.
    Where?
    WPPADirectly with the named service
    In detail

    Prepare fund referral through WPPA

    WPPA reviews conditions before referring to board. Do not send a supposed standard application to an arbitrary fund portal. Confirm actual preparation step and records route.

    SourceFreiwilliger Wiener Härtefonds · aktuell verlinkte Richtlinien20.1.2009
    Freiwilliger Wiener Härtefonds · aktuell verlinkte Richtlinien20.1.2009

    Stadt Wien / WPPA · retrieved on 10/10/2026

    Open original source
  7. 7Wait for the decisionHere you follow your case until a decision comes. A decision is the office's answer.Key step
    Why?
    This way you know where your case stands. A stated duration is not a promise.
    What you do
    The Beirat procedure is free. If you have your own lawyer, the rules say you pay for them yourself. Ask directly about the decision and open questions.
    Where?
    WPPADirectly with the named service
    In detail

    Follow existing fund case and actual decision

    Board procedure is free; according to guideline own representation costs are personally borne. Stated target handling time is no promise. Review actual decision and open questions directly.

    SourceFreiwilliger Wiener Härtefonds · aktuell verlinkte Richtlinien20.1.2009
    Freiwilliger Wiener Härtefonds · aktuell verlinkte Richtlinien20.1.2009

    Stadt Wien / WPPA · retrieved on 10/10/2026

    Open original source

Depending on your situation, this is added

  • Check if you already have a case
  • Check if you live in Vienna
  • Discuss ongoing court cases with the WPPA
  • Get ready for your advice appointment
  • Send what is still missing
  • Report new court cases or settlements
  • Ask why your case is paused
  • Ask when your case can continue
  • Keep the decision safe
  • Ask if you must pay money back
Use the questions to find out which of these apply to you
Tailored to you

What applies to you?

Answer a few short questions. The steps change right away: what does not apply to you drops out.

Question 1 of at most 5

How far along is your case with the fund?

What is meant? This means: how far along is your case with the fund? The fund is a pot of money for harm during treatment.

What is the fund case stage?
  • No sign-up needed
  • Nothing is sent to authorities
  • You submit applications yourself

Frequently asked questions

Can I do this online?

3 of 17 possible steps mention an online channel in their text. Requirements are in the official source.

What does it cost?

No costs are recorded for these steps in the linked sources. Fees may still apply.

Do I need an einfach.wien account?

No. The plan works without registration; answers stay in your browser.

Does einfach.wien submit my application?

No. einfach.wien helps you prepare and links official channels. You submit applications yourself to the responsible service.

What this page is based on

The information is based on official sources. einfach.wien is a private project; the content has not been professionally reviewed. All information without guarantee, no legal advice. The responsible office is always authoritative.

SourceMedizinische Schadensfälle: Prüfung und getrennte Fonds
Medizinische Schadensfälle: Prüfung und getrennte Fonds

Stadt Wien / WPPA · retrieved on 10/10/2026

Open original source
SourceFreiwilliger Wiener Härtefonds: Voraussetzungen und Beratung
Freiwilliger Wiener Härtefonds: Voraussetzungen und Beratung

Stadt Wien / WPPA · retrieved on 10/10/2026

Open original source
SourceFreiwilliger Wiener Härtefonds · aktuell verlinkte Richtlinien20.1.2009
Freiwilliger Wiener Härtefonds · aktuell verlinkte Richtlinien20.1.2009

Stadt Wien / WPPA · retrieved on 10/10/2026

Open original source
SourceWPPA: Kontakt, Kopien, Anonymität und aktuelle Zugänglichkeit
WPPA: Kontakt, Kopien, Anonymität und aktuelle Zugänglichkeit

Stadt Wien / WPPA · retrieved on 10/10/2026

Open original source

Similar plans

Complain as a patientCompensation after treatment harmI’m having a babyApply for care allowancee-card lost or brokenGet health insurance yourself
einfach.wien

Vienna’s offices, simply explained.

Private, independent, not an authority.

Your next stepAll topicsUnderstand a letterFill in a formWhat am I entitled to?Find an officeNew in ViennaAll plans
Good to knowHow it worksSources & transparencyHelp & FAQAbout einfach.wienContact
© 2026 einfach.wien
Legal noticePrivacyAccessibilityTerms of useDeutsch

Private, independent information website. Not affiliated with the City of Vienna. All information without guarantee. Only the responsible offices give binding information and decisions.

HomeLetterTopicsMy journey