Advice on disability
Official name: Prepare your FSW disability advice
FSW is the Fonds Soziales Wien. It helps people with disabilities in Vienna. There you get first information for free. This plan helps you prepare the first contact.
No account · Answers stay in your browser
- Steps
- 7 key steps, up to 15 depending on your situation
- For you
- 5 short questions, then you see your steps
- Main office
- FSW
- Costs
- none named in the sources
- Online
- possible for 2 of 15 steps
How it works
These are the key steps, in the right order. Answer the short questions; then you see exactly what applies to you and what is added.
Tell information and application apartFSW gives free information about help for people with disabilities. It also helps with the application. An application is an official request for help.Key step
- Why?
- Information is not yet help that is approved. Approved means the office says yes.
- What you do
- FSW only checks later if you are entitled to a service. Do not enter diagnoses or your income here.
- Where?
- FSWDirectly with the named service
In detail
Distinguish information from application and approval
FSW provides free information on disability support and helps with application. FSW individually assesses entitlement and appropriate service; organisational confirmation here is no funding. Enter no diagnoses, disability degrees or income.
SourceFSW: Leben mit Behinderung, Information und Anspruchsprüfung getrennt
FSW: Leben mit Behinderung, Information und Anspruchsprüfung getrenntFonds Soziales Wien · retrieved on 11/10/2026
Open original sourceCall the FSW or go in personThis is about how you reach FSW.Key step
- Why?
- By phone you get first information quickly.
- What you do
- Call 01 24 5 24, daily from 8 to 20. Or write to post@fsw.at or behinderung-inklusion@fsw.at. Phone hours are not opening hours on site.
- Where?
- FSWDirectly with the named service
In detail
Begin FSW information by telephone or in person
FSW customer phone 01 24 5 24 daily 08:00–20:00. General post@fsw.at; current specialist leaflet identifies behinderung-inklusion@fsw.at. Confirm chosen actual contact and use personally, no app enquiry. Phone hours are no in-person opening.
SourceFSW: aktueller allgemeiner Kontakt
FSW: aktueller allgemeiner KontaktFonds Soziales Wien · retrieved on 11/10/2026
Open original sourceWrite down your questionsHere you write down your questions. Just for you.Key step
- Why?
- In the first talk you find out which office and which application fit.
- What you do
- Note which help you want. You do not have to choose all services. Do not enter health or money details in the app.
- Where?
- Own preparationDirectly with the named service
What you need
- Own questions or existing response
Document explained
Optional and private; no universal first-contact evidence duty.
- Requirement
- Optional / if available
- Submission format
- Clarify format with the service
- Translation
- No specific rule recorded; clarify foreign-language records with the service.
- Authentication
- No specific rule recorded; clarify need before obtaining records.
- Recency
- No fixed age limit recorded; clarify currency with the service.
SourceFSW: Beratung und Service-Center, einfache Sprache, März2026
FSW: Beratung und Service-Center, einfache Sprache, März2026Fonds Soziales Wien · retrieved on 11/10/2026
Open original source
In detail
Privately collect your information questions
Privately note your questions about appropriate support. Select not all listed services or store personal health or financial details in app. First information can explain actual appropriate next service and application.
SourceFSW: Beratung und Service-Center, einfache Sprache, März2026
FSW: Beratung und Service-Center, einfache Sprache, März2026Fonds Soziales Wien · retrieved on 11/10/2026
Open original sourceAsk which papers you needHere you clarify which papers you need for the first information.Key step
- Why?
- For the first talk you do not automatically need a passport, disability pass or medical reports.
- What you do
- Ask the office which papers it wants and how to send them.
- Where?
- FSWDirectly with the named service
In detail
Individually clarify actual first records
Infer no general first-information passport, disability-pass, diagnosis or income duty from these pages. Existing own response can privately help; clarify individually requested evidence and transfer form with actual service.
SourceFSW: Beratung und Service-Center, einfache Sprache, März2026
FSW: Beratung und Service-Center, einfache Sprache, März2026Fonds Soziales Wien · retrieved on 11/10/2026
Open original sourceSay what help you need in the talkHere you clarify which help you need in the talk.Key step
- Why?
- FSW also explains services in easy language.
- What you do
- Say beforehand what you need. Video or home visits are more for later, not surely for the first talk.
- Where?
- FSWDirectly with the named service
In detail
Directly agree needed conversation support
FSW also explains services in plain language. Personally agree desired support and actual appropriate channel. Video or home visit in leaflet concerns later needs assessment, no guaranteed first advice in this format.
SourceFSW: Beratung und Service-Center, einfache Sprache, März2026
FSW: Beratung und Service-Center, einfache Sprache, März2026Fonds Soziales Wien · retrieved on 11/10/2026
Open original sourcePrepare your first contactHere you get ready for the first contact.Key step
- Why?
- Being well prepared helps you get more out of the talk.
- What you do
- Have your questions and the agreed papers ready. Get in touch yourself. The information is free, later help may not be.
- Where?
- FSWDirectly with the named service
In detail
Prepare your confirmed information contact
Privately have own questions and actually agreed first records ready. Personally make contact. Free information means no free later service, trip or automatic admission.
SourceFSW: Leben mit Behinderung, Information und Anspruchsprüfung getrennt
FSW: Leben mit Behinderung, Information und Anspruchsprüfung getrenntFonds Soziales Wien · retrieved on 11/10/2026
Open original sourcePlan your next stepsAfter the information you plan the next steps.Key step
- Why?
- Application, the check of your needs and approval are separate steps at FSW.
- What you do
- Clarify one by one: which service, which application, which papers. Also ask if you have to pay something.
- Where?
- FSWDirectly with the named service
In detail
Separately prepare your next route after information
Separately confirm actually discussed service, appropriate application, actual records and possible contributions. Application, needs assessment and funding approval are further FSW steps.
SourceFSW: Beratung und Service-Center, einfache Sprache, März2026
FSW: Beratung und Service-Center, einfache Sprache, März2026Fonds Soziales Wien · retrieved on 11/10/2026
Open original source
Depending on your situation, this is added
- Check if this path fits you
- Note the location and Thursday appointments
- Ask about help getting around
- Watch deadlines in your letters
- Use your existing FSW appointment
- Discuss help you already get
- Clarify your application or FSW letter
- Find other help or emergency support
Frequently asked questions
Can I do this online?
2 of 15 possible steps mention an online channel in their text. Requirements are in the official source.
What does it cost?
No costs are recorded for these steps in the linked sources. Fees may still apply.
Do I need an einfach.wien account?
No. The plan works without registration; answers stay in your browser.
Does einfach.wien submit my application?
No. einfach.wien helps you prepare and links official channels. You submit applications yourself to the responsible service.
What this page is based on
The information is based on official sources. einfach.wien is a private project; the content has not been professionally reviewed. All information without guarantee, no legal advice. The responsible office is always authoritative.
SourceFSW: Leben mit Behinderung, Information und Anspruchsprüfung getrennt
Fonds Soziales Wien · retrieved on 11/10/2026
Open original sourceSourceFSW: Beratung und Service-Center, einfache Sprache, März2026
Fonds Soziales Wien · retrieved on 11/10/2026
Open original sourceSourceFSW: aktueller allgemeiner Kontakt
Fonds Soziales Wien · retrieved on 11/10/2026
Open original sourceSourceFSW: Standort Behinderung und Inklusion, Donnerstag-Terminbitte
Fonds Soziales Wien · retrieved on 11/10/2026
Open original source