Get the e-card fee refunded · einfach.wien
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  4. Get the e-card fee refunded
Health & care

Get the e-card fee refunded

Official name: e-card service fee: prepare reimbursement

The e-card is your health insurance card. Each year a small Service-Entgelt is paid for it. Sometimes it is taken more than once. This plan shows you how to prepare a refund.

Check what applies to me

No account · Answers stay in your browser

Steps
7 key steps, up to 17 depending on your situation
For you
5 short questions, then you see your steps
Main office
ÖGK
Costs
For service year 2027 EUR26.85 is due 15 November 2026.
Online
possible for 4 of 17 steps
What applies to you?How it worksFrequently asked questionsSourcesSimilar plans

How it works

These are the key steps, in the right order. Answer the short questions; then you see exactly what applies to you and what is added.

  1. 1Learn what the Service-Entgelt isThe Service-Entgelt is a fee for the e-card. It is not the price for a replacement card. It is also not a credit from prescription fees.Key step
    Why?
    If you keep these things apart, you choose the right route. This way you avoid mix-ups.
    What you do
    The app only helps you sort your papers. It does not calculate an amount. It also does not send an application.
    Where?
    ÖGKDirectly with the named service
    In detail

    Separate service fee from card replacement and REGO

    Annual service fee is no replacement-card price or prescription cost credit. The app checks organisational evidence, calculates no refund amount and sends no application.

    Sourcee-card Service-Entgelt: Folgejahr und Rückerstattung
    e-card Service-Entgelt: Folgejahr und Rückerstattung

    SVC / Dachverband Sozialversicherung · retrieved on 10/10/2026

    Open original source
  2. 2Check if too much was deductedHere you find out if really too much was taken. This can happen if you have several insured jobs.Key step
    Why?
    A fee paid too often is only checked if you apply. An application is a written request to the office.
    What you do
    The responsible insurer checks your real records. A social exception or another case you clarify directly. There is no guaranteed promise.
    Where?
    ÖGKDirectly with the named service
    In detail

    Clarify actual deduction and possible refund route

    Multiple insured jobs can initially cause multiple deductions; excess fees are reviewed by application to relevant insurer using actual evidence. Confirm possible social exception or other case directly, no blanket entitlement promise.

    SourceService-Entgelt: Einhebung und Rückerstattung · Stand1.1.2026
    Service-Entgelt: Einhebung und Rückerstattung · Stand1.1.2026

    ÖGK · retrieved on 10/10/2026

    Open original source
  3. 3Check that the money was really deductedCollection means: the money was really taken. An announcement alone is not enough.Key step
    Why?
    Several jobs alone do not prove that you paid too much. Only what was really paid can come back.
    What you do
    Look at your pay slips. If nothing was taken yet, you can only get advice for now.
    Where?
    Einhebende Stelle / ÖGKDirectly with the named service
    In detail

    Check actual collection before refund planning

    An announced fee or merely several jobs prove no overpayment. Review actual statements; before collection prepare advice only, no payment demand by app.

    Sourcee-card Service-Entgelt: Folgejahr und Rückerstattung
    e-card Service-Entgelt: Folgejahr und Rückerstattung

    SVC / Dachverband Sozialversicherung · retrieved on 10/10/2026

    Open original source
  4. 4Find the right service yearThe service year is the year you pay for. The fee is taken in the year before.Key step
    Why?
    For service year 2027, 26.85 euros are due on 15.11.2026. If you mix up the years, your numbers will be wrong.
    What you do
    Match each record to the right service year. Have other years checked officially. The app does not calculate a refund.
    Where?
    ÖGKDirectly with the named service
    In detail

    Distinguish service year from previous collection year

    Service fee is collected in advance for following year. For service year 2027 EUR26.85 is due 15 November 2026. Match service year and collection date to actual evidence; review other years officially. No automatic refund calculator.

    Sourcee-card Service-Entgelt: Folgejahr und Rückerstattung
    e-card Service-Entgelt: Folgejahr und Rückerstattung

    SVC / Dachverband Sozialversicherung · retrieved on 10/10/2026

    Open original source
  5. 5Collect proof of the paymentsRecords are papers that show a payment. For a double deduction, these are your pay slips.Key step
    Why?
    With records, the insurer can check your case. Often an informal application is enough. Informal means: without a fixed form.
    What you do
    Get your payment records ready. For other cases, ask directly which papers exactly fit.
    Where?
    ÖGKDirectly with the named service

    What you need

    • Payment evidence for actual multiple deductions
      Document explained · Depends on your case

      Relevant payroll statements.

      Requirement
      Required when applicable
      Submission format
      Copy
      Translation
      No specific rule recorded; clarify foreign-language records with the service.
      Authentication
      No specific rule recorded; clarify need before obtaining records.
      Recency
      No fixed age limit recorded; clarify currency with the service.
      Sourcee-card Service-Entgelt: Folgejahr und Rückerstattung
      e-card Service-Entgelt: Folgejahr und Rückerstattung

      SVC / Dachverband Sozialversicherung · retrieved on 10/10/2026

      Open original source
    • Specifically confirmed evidence for other fee matter
      Document explained · Depends on your case

      Only after actual agreement with insurer.

      Requirement
      Check for your case
      Submission format
      Clarify format with the service
      Translation
      No specific rule recorded; clarify foreign-language records with the service.
      Authentication
      No specific rule recorded; clarify need before obtaining records.
      Recency
      No fixed age limit recorded; clarify currency with the service.
      SourceService-Entgelt: Einhebung und Rückerstattung · Stand1.1.2026
      Service-Entgelt: Einhebung und Rückerstattung · Stand1.1.2026

      ÖGK · retrieved on 10/10/2026

      Open original source
    In detail

    Prepare relevant payment records and confirmed additional evidence

    For multiple deductions SVC names payroll statements and informal application. For other situations agree exactly relevant records directly; claim no unread official form fields or blanket ID requirement.

    Sourcee-card Service-Entgelt: Folgejahr und Rückerstattung
    e-card Service-Entgelt: Folgejahr und Rückerstattung

    SVC / Dachverband Sozialversicherung · retrieved on 10/10/2026

    Open original source
  6. 6Get everything ready for your refund claimNow you have everything together. You only ask for amounts that were really taken and are still open.Key step
    Why?
    The receipt is your proof. The insurer decides if you get money.
    What you do
    Send it yourself through the confirmed route. Add the right papers. Keep the receipt safe.
    Where?
    ÖGKDirectly with the named service
    In detail

    Keep confirmed actual fee matter ready for own submission

    Personally use only actual unresolved fees already collected with relevant evidence through confirmed official route. Retain receipt; no refund guarantee or payment by app.

    SourceService-Entgelt: Einhebung und Rückerstattung · Stand1.1.2026
    Service-Entgelt: Einhebung und Rückerstattung · Stand1.1.2026

    ÖGK · retrieved on 10/10/2026

    Open original source
  7. 7Check how far your request isHere you follow your request. You check how far along it is.Key step
    Why?
    This way you know if anything is missing. You do not need to send anything twice.
    What you do
    Check your receipt. See if a statement or answer has arrived.
    Where?
    ÖGKDirectly with the named service
    In detail

    Follow fee matter already raised

    Review receipt, existing statement and response.

    SourceService-Entgelt: Einhebung und Rückerstattung · Stand1.1.2026
    Service-Entgelt: Einhebung und Rückerstattung · Stand1.1.2026

    ÖGK · retrieved on 10/10/2026

    Open original source

Depending on your situation, this is added

  • Check if your case is already running
  • Check who your insurer is
  • Check if you are exempt
  • Check deductions from pension and work
  • Compare all deductions side by side
  • Check if you were already refunded
  • Check if you may act for someone
  • Choose online or by post
  • Send what is still missing
  • Check the statement from your insurer
Use the questions to find out which of these apply to you
Tailored to you

What applies to you?

Answer a few short questions. The steps change right away: what does not apply to you drops out.

Question 1 of at most 5

How far along are you with getting the service fee back?

What is meant? How far along is your matter? A refund means: you get back money you paid too much.

What is the fee matter stage?
  • No sign-up needed
  • Nothing is sent to authorities
  • You submit applications yourself

Frequently asked questions

Can I do this online?

4 of 17 possible steps mention an online channel in their text. Requirements are in the official source.

What does it cost?

Costs or fees are stated for 1 step according to the source; details are listed with the step.

Do I need an einfach.wien account?

No. The plan works without registration; answers stay in your browser.

Does einfach.wien submit my application?

No. einfach.wien helps you prepare and links official channels. You submit applications yourself to the responsible service.

What this page is based on

The information is based on official sources. einfach.wien is a private project; the content has not been professionally reviewed. All information without guarantee, no legal advice. The responsible office is always authoritative.

Sourcee-card Service-Entgelt: Folgejahr und Rückerstattung
e-card Service-Entgelt: Folgejahr und Rückerstattung

SVC / Dachverband Sozialversicherung · retrieved on 10/10/2026

Open original source
SourceService-Entgelt: Einhebung und Rückerstattung · Stand1.1.2026
Service-Entgelt: Einhebung und Rückerstattung · Stand1.1.2026

ÖGK · retrieved on 10/10/2026

Open original source
SourceService-Entgelt: Einhebung · DGservice September2026
Service-Entgelt: Einhebung · DGservice September2026

ÖGK · retrieved on 10/10/2026

Open original source
Sourcee-card: Service-Entgelt, Ausnahmen und amtliche Wege
e-card: Service-Entgelt, Ausnahmen und amtliche Wege

ÖGK · retrieved on 10/10/2026

Open original source

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