Check the billing of your flat
Official name: Organise your apartment billing and evidence access
You own an apartment in a building in Vienna. Then you get a statement about the building's costs. Here you learn how to look at the statement and the receipts behind it.
No account · Answers stay in your browser
- Steps
- 6 key steps, up to 13 depending on your situation
- For you
- 5 short questions, then you see your steps
- Main office
- Property management
- Costs
- none named in the sources
- Online
- possible for 2 of 13 steps
How it works
These are the key steps, in the right order. Answer the short questions; then you see exactly what applies to you and what is added.
Check if this is the WEG statementWEG means Wohnungseigentumsgesetz, the law for people who own an apartment. The WEG-Abrechnung shows the costs of the whole building.Key step
- Why?
- Tenants and heating costs often have other rules. So first you check which statement you have.
- What you do
- This is only about your own statement and looking at the receipts. Nothing is calculated or paid here. Your contact is the Hausverwaltung. That is the company that looks after the building.
- Where?
- Property managementDirectly with the named service
In detail
Distinguish apartment-ownership billing from rental and heating questions
This organises actual own apartment-ownership billing and evidence inspection. No cost calculation, payment decision, termination or court filing; no invoice files or other-owner data here.
SourceAK: eigene Wohnungseigentumsabrechnung und Belege
AK: eigene Wohnungseigentumsabrechnung und BelegeArbeiterkammer · retrieved on 11/10/2026
Open original sourceClarify the period and delivery of the statementThe billing period is the time the statement covers. Often it is one year. Delivery means you receive the statement.Key step
- Why?
- The law says the statement should come within six months after the period ends. But the period does not have to be the calendar year.
- What you do
- Ask the Hausverwaltung about your period. Also ask when and how the statement comes. Do not work out a fixed date yourself.
- Where?
- Property managementDirectly with the named service
In detail
Clarify actual period and delivery
WEG section 34 specifies delivery within six months after period end; calendar year can validly differ. Privately confirm own period or delivery, calculate no universal 30 June or default from year alone.
SourceWEG2002 §34: Abrechnung, Einsicht und Kopienkosten; Norm seit1.1.2022
WEG2002 §34: Abrechnung, Einsicht und Kopienkosten; Norm seit1.1.2022RIS · Bundeskanzleramt · retrieved on 11/10/2026
Open original sourceContact your property managerYou contact the Hausverwaltung about your statement. You say which period it is about. And you ask your question.Key step
- Why?
- The Hausverwaltung made the statement. It can answer your questions best.
- What you do
- Bring your statement or the answer from the management. A written enquiry is a good idea. Keep all messages safe.
- Where?
- Property managementDirectly with the named service
What you need
- Existing own statement or response
Document explained
Optional for first clarification; no universal original duty.
- Requirement
- Optional / if available
- Submission format
- Clarify format with the service
- Translation
- No specific rule recorded; clarify foreign-language records with the service.
- Authentication
- No specific rule recorded; clarify need before obtaining records.
- Recency
- No fixed age limit recorded; clarify currency with the service.
SourceAK: eigene Wohnungseigentumsabrechnung und Belege
AK: eigene Wohnungseigentumsabrechnung und BelegeArbeiterkammer · retrieved on 11/10/2026
Open original source
In detail
Raise actual own billing with management
Personally clarify actual own case, period and open question with management. Written enquiry and private retention of course are organisational recommendations, no claimed mandatory contact form here.
SourceAK: eigene Wohnungseigentumsabrechnung und Belege
AK: eigene Wohnungseigentumsabrechnung und BelegeArbeiterkammer · retrieved on 11/10/2026
Open original sourceBook a time to look at receiptsInspection means you may look at the receipts. This is possible after the statement. If the receipts are only on a computer, you can look at printouts.Key step
- Why?
- This way you see yourself what the money was spent on.
- What you do
- Agree with the Hausverwaltung how, where and when you look. Also ask which receipts will be there. Online or at your home is not certain.
- Where?
- Property managementDirectly with the named service
In detail
Agree appropriate inspection and actual appointment
After statement appropriate access to evidence; for electronic records inspection of printouts. Agree actual mode, location, appointment and available evidence; no guaranteed online inspection or home visit.
SourceWEG2002 §34: Abrechnung, Einsicht und Kopienkosten; Norm seit1.1.2022
WEG2002 §34: Abrechnung, Einsicht und Kopienkosten; Norm seit1.1.2022RIS · Bundeskanzleramt · retrieved on 11/10/2026
Open original sourceWrite down questions for your appointmentHere you prepare your enquiry or your appointment. You write down your questions.Key step
- Why?
- Well prepared, you forget nothing. If the statement is still missing, you ask for it first.
- What you do
- Do you already have the statement? Then use your appointment and look at the receipts. This does not mean you agree to pay.
- Where?
- Property managementDirectly with the named service
In detail
Prepare your confirmed billing enquiry or inspection
Privately have own questions and actual agreement ready. For missing statement first personally make actual enquiry; for received statement personally use confirmed inspection. No payment approval from readiness.
SourceAK: eigene Wohnungseigentumsabrechnung und Belege
AK: eigene Wohnungseigentumsabrechnung und BelegeArbeiterkammer · retrieved on 11/10/2026
Open original sourceSort out open questions about costsAfter looking, you may still have questions about single costs. These are called open entries.Key step
- Why?
- Then you know exactly what is still unclear. The app does not decide whether something is wrong.
- What you do
- Note each open entry and your question about it. Have it checked at the MieterHilfe.
- Where?
- MieterHilfeDirectly with the named service
In detail
Organise actual open cost entries after inspection
Privately note own actual open entry and evidence question and obtain individual review, no universal illegality or repayment decision.
SourceAK: eigene Wohnungseigentumsabrechnung und Belege
AK: eigene Wohnungseigentumsabrechnung und BelegeArbeiterkammer · retrieved on 11/10/2026
Open original source
Depending on your situation, this is added
- Confirm ownership and your property manager
- Agree on ID and first receipts
- Ask about copies and their cost
- Keep an eye on deadlines
- Use your existing appointment
- Get help if the manager refuses
- Sort out a different statement
Frequently asked questions
Can I do this online?
2 of 13 possible steps mention an online channel in their text. Requirements are in the official source.
What does it cost?
No costs are recorded for these steps in the linked sources. Fees may still apply.
Do I need an einfach.wien account?
No. The plan works without registration; answers stay in your browser.
Does einfach.wien submit my application?
No. einfach.wien helps you prepare and links official channels. You submit applications yourself to the responsible service.
What this page is based on
The information is based on official sources. einfach.wien is a private project; the content has not been professionally reviewed. All information without guarantee, no legal advice. The responsible office is always authoritative.
SourceAK: eigene Wohnungseigentumsabrechnung und Belege
Arbeiterkammer · retrieved on 11/10/2026
Open original sourceSourceMieterHilfe: Wohnungseigentum und konkrete Kontaktzeiten
Wohnservice Wien · retrieved on 11/10/2026
Open original sourceSourceWEG2002 §34: Abrechnung, Einsicht und Kopienkosten; Norm seit1.1.2022
RIS · Bundeskanzleramt · retrieved on 11/10/2026
Open original source