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  4. Add missing pension periods
Retirement & bereavement

Add missing pension periods

Official name: Prepare supplementation of pension insurance insurance periods

Insurance periods are times when you were insured. They count later for your pension. Here you compare your record with your own history and sort out missing periods with the pension insurance.

Check what applies to me

No account · Answers stay in your browser

Steps
8 key steps, up to 20 depending on your situation
For you
5 short questions, then you see your steps
Main office
Pensionsversicherung
Costs
none named in the sources
Online
possible for 6 of 20 steps
What applies to you?How it worksFrequently asked questionsSourcesSimilar plans

How it works

These are the key steps, in the right order. Answer the short questions; then you see exactly what applies to you and what is added.

  1. 1Learn what adding missing periods meansWith form PAL004 you add missing insurance periods. To add means: to fill in something that is missing.Key step
    Why?
    This application is not an application for a pension. It also says nothing about how high your pension will be.
    What you do
    You sort out everything directly with the pension insurance. The app decides nothing for you.
    Where?
    PensionsversicherungDirectly with the named service
    Related plansApply for an old-age pension
    In detail

    Supplementation is no pension application or period purchase

    PAL004 supplements actual insurance history; this request explicitly is not a pension application. No automatic credit, pension amount, purchase or repayment decision by app.

    SourcePAL004/PAL101: Ergänzung Versicherungszeiten und konkrete Nachweise
    PAL004/PAL101: Ergänzung Versicherungszeiten und konkrete Nachweise

    Pensionsversicherung · retrieved on 10/10/2026

    Open original source
  2. 2Find the pension insurance that handles youThere are several pension insurance offices, for example pension insurance, SVS or BVAEB. Responsible means: this office deals with your case.Key step
    Why?
    Where you live does not decide this automatically. Only the right office can add your periods.
    What you do
    Clarify directly where you are insured. Ask there about the right way.
    Where?
    Actual responsible providerDirectly with the named service
    In detail

    Directly check actual responsibility

    Do not automatically choose pension insurance, SVS or BVAEB from residence. Directly clarify existing insurance and relevant supplementation route.

    SourceOffizielles Pensionskonto: Einsicht, fehlende österreichische Zeiten und Ausland
    Offizielles Pensionskonto: Einsicht, fehlende österreichische Zeiten und Ausland

    Pensionsversicherung / SVS / BVAEB · retrieved on 10/10/2026

    Open original source
  3. 3Get your VersicherungsdatenauszugThe Versicherungsdatenauszug is a list. It shows your stored insurance periods.Key step
    Why?
    With this list you see what is already there. Only then do you know what is missing.
    What you do
    Get the record online with your ID Austria. Or order it directly from the pension insurance. ID Austria is your digital ID.
    Where?
    PensionsversicherungDirectly with the named service

    What you need

    • Own current data statement
      Document explained

      Compare privately; no account or personal data in app.

      Requirement
      Optional / if available
      Submission format
      Copy
      Translation
      No specific rule recorded; clarify foreign-language records with the service.
      Authentication
      No specific rule recorded; clarify need before obtaining records.
      Recency
      No fixed age limit recorded; clarify currency with the service.
      SourcePAL004/PAL101: Ergänzung Versicherungszeiten und konkrete Nachweise
      PAL004/PAL101: Ergänzung Versicherungszeiten und konkrete Nachweise

      Pensionsversicherung · retrieved on 10/10/2026

      Open original source
    In detail

    First obtain own current statement

    Use existing statement privately. Obtain insurance data statement through own ID Austria access or request directly from the pension insurance. No app login or access to personal pension accounts.

    SourceVersicherungszeiten: Auszug, Ergänzung und getrennte Feststellung
    Versicherungszeiten: Auszug, Ergänzung und getrennte Feststellung

    Pensionsversicherung · retrieved on 10/10/2026

    Legal basis: named on the source: Allgemeines Pensionsgesetz (APG); Allgemeines Sozialversicherungsgesetz (ASVG) (read on 2026-10-12; not a legal assessment of your case)

    Open original source
  4. 4Compare the list with your own papersHere you put the record next to your own papers. You check whether everything is right.Key step
    Why?
    This way you find mistakes or gaps. Work abroad is not shown there. That does not mean something is wrong.
    What you do
    Compare period by period. You sort out periods abroad separately with your pension provider.
    Where?
    PensionsversicherungDirectly with the named service
    In detail

    Privately compare stored periods with actual history

    Compare actual statement with own records. Foreign employment is not visible in pension account; missing account entry does not automatically mean incorrect domestic storage. Clarify actual foreign declaration separately with provider.

    SourceOffizielles Pensionskonto: Einsicht, fehlende österreichische Zeiten und Ausland
    Offizielles Pensionskonto: Einsicht, fehlende österreichische Zeiten und Ausland

    Pensionsversicherung / SVS / BVAEB · retrieved on 10/10/2026

    Open original source
  5. 5Find out which periods are missingHere you decide which periods are really missing. For example a job that is not on the list.Key step
    Why?
    You should only fill real gaps. If nothing is missing, you do not need to do anything.
    What you do
    Discuss the gaps directly with the pension insurance. What the account shows is not yet a pension.
    Where?
    PensionsversicherungDirectly with the named service
    In detail

    Confirm actual missing periods and relevant need

    Discuss actual gaps directly with the pension insurance. If nothing is missing, no supplement is needed. Account display alone is no pension approval.

    SourceVersicherungszeiten: Auszug, Ergänzung und getrennte Feststellung
    Versicherungszeiten: Auszug, Ergänzung und getrennte Feststellung

    Pensionsversicherung · retrieved on 10/10/2026

    Legal basis: named on the source: Allgemeines Pensionsgesetz (APG); Allgemeines Sozialversicherungsgesetz (ASVG) (read on 2026-10-12; not a legal assessment of your case)

    Open original source
  6. 6Fill in form PAL004PAL004 is the form for adding periods. Sometimes attachments belong to it. Attachments are papers you add.Key step
    Why?
    A correct and complete form helps the pension insurance to work well.
    What you do
    Fill in the form yourself and honestly, not in the app. Clarify where you sign. Questions about buying periods do not mean you agree.
    Where?
    PensionsversicherungDirectly with the named service

    What you need

    • Confirmed own supplementation request
      Document explained

      Directly review current paper or online route and actual signature.

      Requirement
      Required when applicable
      Submission format
      Clarify format with the service
      Translation
      No specific rule recorded; clarify foreign-language records with the service.
      Authentication
      No specific rule recorded; clarify need before obtaining records.
      Recency
      No fixed age limit recorded; clarify currency with the service.
      SourcePAL004/PAL101: Ergänzung Versicherungszeiten und konkrete Nachweise
      PAL004/PAL101: Ergänzung Versicherungszeiten und konkrete Nachweise

      Pensionsversicherung · retrieved on 10/10/2026

      Open original source
    In detail

    Personally prepare actually relevant supplementation request

    Directly confirm current PAL004 and actual needed attachments. Complete fully and truthfully personally outside app; clarify own signatures. Questions on purchase or repayment are no automatic consent.

    SourcePAL004/PAL101: Ergänzung Versicherungszeiten und konkrete Nachweise
    PAL004/PAL101: Ergänzung Versicherungszeiten und konkrete Nachweise

    Pensionsversicherung · retrieved on 10/10/2026

    Open original source
  7. 7Plan the handover with proofHere you plan how to hand it in. Maybe you need an appointment and an ID. You also need proof that you handed it in.Key step
    Why?
    Proof shows later that your application arrived.
    What you do
    Clarify all of this directly with the pension insurance. The app does not book, send or sign anything.
    Where?
    PensionsversicherungDirectly with the named service
    In detail

    Clarify confirmed delivery and own evidence retention

    Directly agree actual delivery, actual appointment or identity evidence where needed and own proof. App books, sends and signs nothing.

    SourceVersicherungszeiten: Auszug, Ergänzung und getrennte Feststellung
    Versicherungszeiten: Auszug, Ergänzung und getrennte Feststellung

    Pensionsversicherung · retrieved on 10/10/2026

    Legal basis: named on the source: Allgemeines Pensionsgesetz (APG); Allgemeines Sozialversicherungsgesetz (ASVG) (read on 2026-10-12; not a legal assessment of your case)

    Open original source
  8. 8Check the list of your periodsThe pension insurance sends you a notice. It shows your insurance history. That is the list of your periods.Key step
    Why?
    This way you see whether everything is right now. But the history is not yet a pension or an amount.
    What you do
    Compare the notice with your own papers. See whether periods are still missing.
    Where?
    PensionsversicherungDirectly with the named service
    In detail

    Privately review notified insurance history

    Compare notice with actual history and open periods. Determined history is not automatically pension start or approved amount.

    SourcePAL004/PAL101: Ergänzung Versicherungszeiten und konkrete Nachweise
    PAL004/PAL101: Ergänzung Versicherungszeiten und konkrete Nachweise

    Pensionsversicherung · retrieved on 10/10/2026

    Open original source

Depending on your situation, this is added

  • Check what you already sent
  • Choose the right application
  • List the missing periods in order
  • Check which proof you need
  • Find out which papers you need only sometimes
  • Sort out your time raising children
  • Choose how to hand in the application
  • Check your online login
  • Get everything ready to hand in
  • Wait for the pension insurance's answer
  • Send the requested papers in time
  • Sort out periods that are still missing
Use the questions to find out which of these apply to you
Tailored to you

What applies to you?

Answer a few short questions. The steps change right away: what does not apply to you drops out.

Question 1 of at most 5

How far along are you with adding your missing insurance periods?

What is meant? How far along are you? Have you already handed in the addition or received a reply?

What is your actual supplementation stage?
  • No sign-up needed
  • Nothing is sent to authorities
  • You submit applications yourself

Frequently asked questions

Can I do this online?

6 of 20 possible steps mention an online channel in their text. Requirements are in the official source.

What does it cost?

No costs are recorded for these steps in the linked sources. Fees may still apply.

Do I need an einfach.wien account?

No. The plan works without registration; answers stay in your browser.

Does einfach.wien submit my application?

No. einfach.wien helps you prepare and links official channels. You submit applications yourself to the responsible service.

What this page is based on

The information is based on official sources. einfach.wien is a private project; the content has not been professionally reviewed. All information without guarantee, no legal advice. The responsible office is always authoritative.

SourcePAL004/PAL101: Ergänzung Versicherungszeiten und konkrete Nachweise
PAL004/PAL101: Ergänzung Versicherungszeiten und konkrete Nachweise

Pensionsversicherung · retrieved on 10/10/2026

Open original source
SourceVersicherungszeiten: Auszug, Ergänzung und getrennte Feststellung
Versicherungszeiten: Auszug, Ergänzung und getrennte Feststellung

Pensionsversicherung · retrieved on 10/10/2026

Legal basis: named on the source: Allgemeines Pensionsgesetz (APG); Allgemeines Sozialversicherungsgesetz (ASVG) (read on 2026-10-12; not a legal assessment of your case)

Open original source
SourceOffizielles Pensionskonto: Einsicht, fehlende österreichische Zeiten und Ausland
Offizielles Pensionskonto: Einsicht, fehlende österreichische Zeiten und Ausland

Pensionsversicherung / SVS / BVAEB · retrieved on 10/10/2026

Open original source

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